“The boot that was sent to me ( in the bottom right corner) looks NOTHING like the picture advertised. The book advertised looks like it has a wood grain heel and distressed leather boot. The shoe sent to me was cheap leather and a rubber painted heel. Very cheap looking and very unsatisfied and will be sending these back. Poor advertisement. Poor product.”
“I had to place some kind of star to write this review but they should be NEGATIVE stars. This company does shitty business. I ordered 3 pairs of shoes on July 1, 2020 and still have not recieved them. I made a complaint with them and got no response about 4 weeks ago and then with Paypal three weeks ago and they instantly provided a USPS tracking number which still to this day says The tracking number may be incorrect or no update is available. I have sent another email to this company again with no response. I am going to look into legal actions at this point because reading through other reviews it has become apparent that this company is scamming people out of money. DO NOT ORDER FROM THIS SITE!!!”
“I HATE THESE PEOPLE!!! THEY CAN'T SPEAK PROPER ENGLISH. HAD I KNOWN THEY WERE LOCATED IN ANOTHER COUNTRY, J NEVER WOULD HAVE ORDERED FROM THEM. I ORDERED A PAIR IF SHOES ON JULY 4TH AND HAVE YET TO RECEIVE THEM NEARLY TWK MONTHS LATER. THEY REFUSE TO PROVIDE A REFUND---JUST CONTINUE TO APOLOGIZE AND HAVE THE AUDACITY TO OFFER A 20% OFF COUPON, AS IF I WOULD EVER ORDER FROM THEM AGAIN!!!! DID I MENTION HOW MUCH I HATE THIS COMPANY?!?!?!”
“Re. 51E696886A745633R. Ordered a birthday present for granddaughter staying at home because of covid 19........told her it was coming and guess what.......she never got it......shame on you. She was so excited.......shame on you. You have my money $49.65......if you are not going to deliver the shoes I want my money back. Tried tracking and guess what.....invalid #. Imagine thatš”
“I had two orders with multiple shoes for over a month. I have been trying to track the items and there is no tracking number with the order. I get an email stating that my order has shipped. That's BS because they can't even provide me with a tracking number. I am very disappointed because it seems that they're products are sensible and have nice designs. STAY AWAY FROM THIS COMPANY BC THEY ARE SCAMMERS. I have requested a full refund from my PayPal account. Please take your business elsewhere.”
“I unfortunately did not check reviews before using this site. i am currently waiting on 4 pairs of shoes and its been 4 weeks. the tracking number if fake and i am chalking it up to a 140 DOLLAR LOSS AND A HARD LESSON LEARNED. THEY HAVE NOT HEARD THE LAST OF ME. IM DISPUTING THIS. I WANT REVENGE!!!”
“I ordered 13 pairs of shoes on May 1st here it July 13th I only received two pairs. This company is a whole scam. I am disputing these transactions with paypal. These people arenāt using their real names āBettyā āTinaā. They also give you phony tracking numbers. They think they are slick but they messed with the wrong one today I will get all my money back. The shoes donāt even come in boxes they come in raggedy bags. Save yourself the headache and avoid this website.”
“I would give ZERO stars as this company is a complete scam!! I ordered in mid April, now June and NOTHING!! Iāve gotten 2 separate tracking numbers through different carriers, both of which were bogus. Says my order is still in China. Iāve emailed several times and āBettyā keeps saying they are sorry and will expedite the order, offering me 20% off. Seriously?? I wouldnāt order anything from here again if you gave it to me for free! Iāve asked for a refund twice and just get told to be patient. Donāt waste your money, you will never receive your order!! This company needs to be shut down! Ridiculous.”
“I placed an order on 4/26. It is now 6/1 and I have yet to receive my order. I definitely should have done my research beforehand. DO NOT BUY FROM THEM! This place doesnāt even have a direct location. My tracking app tells me it is from California but my bank has a UK address. It shows my payment was process through āAsiabillā which is headquartered in Hong Kong. Fortunately, I was able to dispute this charge. This is clearly somebody that has been doing this for a long time. Flamechill.com should be taken down.”
“Never received my shoes. It has been almost a month!!! Wow! Definitely disputing this since they canāt give me any details and my fedex tracking number says pending!!”
“I ordered a pair in February it is now the only end in of April never received a tracking number or order. I did contact customer service and they said āit takes time and we cannot refund youā from reading other reviews Iām pretty sure Iāve been scammed and it is a scam website! DO NOT BUY FROM FLAMECHILL!!”
“It has been a month and a half since I placed my order for 1 pair of heels that were in stock!! Still, no communication with them. No product. Nothing! This place is horrible! Do not waste your time and money!!!”
“Do yourself a favor and donāt buy these, you end up getting a cheap imitation and they refuse to work with you on a refund and make you pay to ship it back to China š”
“I have had the same experience as everyone else here. I did get my money back. Here are the steps that I took:
*Filed a complaint wit PayPal.
*Filed a complaint with the Federal Trade Commission.
*Filed a complaint with the Consumer Protection Agency.
*Informed them that I would be conacting the State's Attorney, Fraudwatch.com and the FBI tomorrow.
*Told them that I would be filing a class action suit with everyone on this review site.
*Meant every word.”
“DO NOT ORDER FROM THESE PEOPLE!! I ordered in JULY and itās now NOVEMBER and I am still waiting!! Itās ridiculous!! I have demanded a refund and they just keep telling me my items are on the way! Save yourself the hassle and purchase elsewhere!”
