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Flannels Reviews

3.8 Rating 21,067 Reviews
68 %
of reviewers recommend Flannels
3.8
Based on 21,067 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Flannels Reviews

About Flannels:

Flannels is a Home to contemporary mens and womens designer fashion, footwear and accessories. We stock your favourite labels such as DG, Hugo Boss and Stone Island. We have eight stores across Manchester, Liverpool, Leeds, Cardiff, Birmingham and Nottingham. Our ultimate online luxury fashion destination, offering key collections from this season’s best men’s and women’s fashion from the world’s top and most original designer brands.

Visit Website

Phone:

0344 245 9243

Email:

cs@flannels.com

Location:

Flannels Unit A Brook Part East Shirebrook
Manchester
NG20 8RY

Write Your review

Flannels 1 star review on 4th October 2023
Freddie West
Flannels 1 star review on 9th March 2023
RH
Flannels 1 star review on 30th December 2022
Angela Carling
Flannels 1 star review on 30th December 2022
Angela Carling
Flannels 1 star review on 30th December 2022
Angela Carling
Flannels 1 star review on 30th December 2022
Angela Carling
Flannels 1 star review on 29th December 2022
Chloe
41
Anonymous
Anonymous  // 01/01/2019
Buena calidad en articulos
Helpful Report
Posted 8 years ago
Good stuff from here and the all the latest gear too. Great site!!
Helpful Report
Posted 8 years ago
Good products, prompt delivery! Should be free delivery over a certain amount, only down side!
Helpful Report
Posted 8 years ago
Excellent product however hardly any alternative delivery options and no free standard delivery when paying over £300 is a bit poor to be fair.
Helpful Report
Posted 8 years ago
Quick delivery and well packaged.
Helpful Report
Posted 8 years ago
Brilliant items, speedy delivery, just wish postage was free especially when you spend a large amount.
Helpful Report
Posted 8 years ago
Quick delivery but charging P&P on a £500 jacket is very poor
Helpful Report
Posted 8 years ago
You sent me a size 42 instead of a 46 ticket had 46 blouse had 42 so when I rung up your team they where helpful
Helpful Report
Posted 8 years ago
Good selection of product. Good sales scheme and good delivery dates
Helpful Report
Posted 8 years ago
Fab item received however my delivery was changed from my home address to a collection from a local store and not by me, all emails re delivery were from Tucci which I thought was spam. Delivery day was also swapped ? Why
Helpful Report
Posted 8 years ago
First class jeans at a very good price. Bugatti leather coat I had to return as a small size for the so called xxxl size given.
Helpful Report
Posted 8 years ago
Good, prompt delivery, though I do feel there should be no delivery charge on orders of over £80. Most other stores operate similar policies.
Helpful Report
Posted 8 years ago
Love this store. The staff are brilliant, always courteous and friendly and willing to help. In my book, that is what makes Flannels the best online shopping experience time after time. Great offers on most times too! Delivery and postal service is second to none. They use DPD as couriers and they never fail to keep me in the loop via messages to my phone about when to expect delivery, even giving an hour time slot! As long as all these unfailing attributes continue, I will continue to shop with this fantastic store. Thanks for dressing the country smartly! Steve, Southport :-)
Helpful Report
Posted 8 years ago
Good delivery but need to give free delivery for items over a certain amount
Helpful Report
Posted 8 years ago
Good quality trousers for a great price. Delivery was fast also. I wouldn't have any problems recommending this site to others.
Helpful Report
Posted 8 years ago
Was happy with my purchases and the speed of delivery, however considering I spent over 200 I felt I shouldn't have been charged for the delivery
Helpful Report
Posted 8 years ago
Good delivery
Helpful Report
Posted 8 years ago
Quick delivery, items were in stock, well packaged.
Helpful Report
Posted 8 years ago
Great service, however the feature that your website has of advising if certain brands are smaller/bigger sizing is not followed correctly. For example C.P company's sizes are generally much smaller than any other brand so it should say that when looking at an item. I ordered a T-shirt in medium thinking that it would be different due to your comments but it wasn't! might be good to make these more accurate as they will save returns :)
Helpful Report
Posted 8 years ago
Great value for money
Helpful Report
Posted 8 years ago
Flannels is rated 3.8 based on 21,067 reviews