Storage World Self Storage & Workspace Reviews

Name: Storage World Self Storage & Workspace
Address: 40 Ashton Old Road, 40 Ashton Old Road, Manchester
Rating: 4.66

4.7 Rating 232 Reviews

91 %

of reviewers recommend Storage World Self Storage & Workspace

Company Reviews

Metrics

Info

4.7

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Storage World Self Storage & Workspace:

Storage World Self Storage & Workspace provides a storage or workspace service to both Home and Business customers. Our stores are modern, purpose built and all agreements are flexible and affordable.

Visit Website

Phone:

01612744777

Email:

manchester@storageworld.co.uk

Location:

40 Ashton Old Road,
40 Ashton Old Road
Manchester
M12 6LP

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Storage World Self Storage & Workspace 5 star review on 13th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Perfect service from start to finish. Alex was extremely helpful, clear communication and made everything very easy for me. The premises are very secure and very clean.”

Helpful Report

“Used this facility whilst we were moving house, would recommend and the onboarding process only takes 15 minutes. The location is very good too, it's straight off the M56.”

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“Wilmslow store is very clean. Easy move in process. Very pleasant staff, always happy to help. Will be recommending!”

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“I work here doing lashes in one of the offices and it’s a really nice space to be in, staff are really helpful and will help with anything your struggling figuring out.”

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“Truly appreciative for Mike for helping me get the correct storage size for a reasonable price. Great customer service from quoting to moving in and very warm and kind to talk to !!”

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“Very clean facilities, instantly felt welcomed and good to be there.”

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“Came across this company by chance as I was on google maps, made contact, through Chat, and spoke to an assistant requesting prices. After an extensive conversation, all relevant details provided, I was informed that “I’ll be contacted by another person for provide me with costs”. ‘Sade’, sent a message requesting ALL INFORMATION already provided earlier in the morning with a colleague. At work, busy, I requested that she/he consult the previous Chat made as all information are there. I just wanted a price. No prices on page. Good information regarding sizes of “storage” etc. and was able to choose the required size of box, but no prices in sight. Half morning spent just requesting a price, nothing else. No joy as ‘Sade’ was very insistent that I repeat my requirements, again, for her benefit. What a waste of a morning. Luckily, there are many other such facilities available, that would appreciate that other people must work too!”

Helpful Report

Thank you for feedback which have escalated for process review. We have been trialling out of hours tools to expedite information to customers when the store closed. We understand where they are failing and will improve. We have 20 different room sizes so try hard to match customers to the best value. Often this requires an exchange of information to get "just right" Sorry if this process felt elongated. We don't like to just quote a rate, as we often find we can save customers money.

“"I wanted to express my gratitude for your exceptional help with storage especially(Sade)! Her expertise and assistance made the process smooth and stress-free. I truly appreciate your professionalism and kindness. Thank you for going out of your way to help me. I highly recommend your services to others!"”

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“More than happy with them from the beginning, I would recommend to everyone the Manchester Airport branch. The staff are very helpful.”

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“Wonderful attention to detail, very efficient and couldn’t be easier to use this storage company. Ben the manager has been amazing and I wouldn’t go anywhere else. Thank you so much”

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“Ben and zuzanne were really helpful. Recommend them highly”

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“Fantastic service from start to finish from Callum, extremely polite and friendly. couldn't recommend more.”

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“Callum at Middleton site was very friendly, efficient and professional. Nothing was too much trouble and his advice was great. The unit is excellent and access is easy . I would recommend Storage World Middleton to anyone .”

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“I was very happy with storage world. They were very helpful with so many things. ANY PROBLEMS THEY WOULD SORT IT OUT FOR ME. WOULD DEFINITELY USE THEM AGAIN.”

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“Thanks Ben was super friendly”

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“Staff are so professional they helped me completing all relevant paperwork very friendly and professional approach I’ve would highly recommend. Staff offered me discount too which was great”

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“Dealt with Ben from our initial enquiry. He patiently explained the various options and related details. Professional, courteous and friendly. Even though, in the end we didn't need to use the company and their services because we moved directly to our new home, we have been impressed with the dealings we have had including the prompt reimbursement of our deposit. I have no hesitation in recommending this company.”

Helpful Report

“Callum was very efficient at his job...was a easy quick process to follow...its the first time we have have rented a storage unit..and wouldn't hesitate to book one again if I ever needed one..callum has great customer service and we felt at ease from start to finish..”

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“I have just moved out from storing here at the Manchester branch. Nothing but praise for this company and their staff. The whole process was a breeze!”

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“Mike and James very helpfull great facility clean and easy access”

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Storage World Self Storage & Workspace is rated 4.7 based on 232 reviews