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Storage World Self Storage & Workspace Reviews

4.7 Rating 226 Reviews

91 %

of reviewers recommend Storage World Self Storage & Workspace

Company Reviews

4.7

Based on 226 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Storage World Self Storage & Workspace:

Storage World Self Storage & Workspace provides a storage or workspace service to both Home and Business customers. Our stores are modern, purpose built and all agreements are flexible and affordable.

Visit Website

Phone:

01612744777

Email:

manchester@storageworld.co.uk

Location:

40 Ashton Old Road,
40 Ashton Old Road
Manchester
M12 6LP

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Storage World Self Storage & Workspace 5 star review on 13th July 2023

Storage World Self Storage & Workspace 5 star review on 30th April 2022

Storage World Self Storage & Workspace 5 star review on 3rd February 2022

Storage World Self Storage & Workspace 5 star review on 22nd September 2020

Storage World Self Storage & Workspace 5 star review on 11th April 2020

Anonymous

Anonymous // 01/01/2019

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English

“Came across this company by chance as I was on google maps, made contact, through Chat, and spoke to an assistant requesting prices. After an extensive conversation, all relevant details provided, I was informed that “I’ll be contacted by another person for provide me with costs”. ‘Sade’, sent a message requesting ALL INFORMATION already provided earlier in the morning with a colleague. At work, busy, I requested that she/he consult the previous Chat made as all information are there. I just wanted a price. No prices on page. Good information regarding sizes of “storage” etc. and was able to choose the required size of box, but no prices in sight. Half morning spent just requesting a price, nothing else. No joy as ‘Sade’ was very insistent that I repeat my requirements, again, for her benefit. What a waste of a morning. Luckily, there are many other such facilities available, that would appreciate that other people must work too!”

Thank you for feedback which have escalated for process review. We have been trialling out of hours tools to expedite information to customers when the store closed. We understand where they are failing and will improve. We have 20 different room sizes so try hard to match customers to the best value. Often this requires an exchange of information to get "just right" Sorry if this process felt elongated. We don't like to just quote a rate, as we often find we can save customers money.

“"I wanted to express my gratitude for your exceptional help with storage especially(Sade)! Her expertise and assistance made the process smooth and stress-free. I truly appreciate your professionalism and kindness. Thank you for going out of your way to help me. I highly recommend your services to others!"”

“More than happy with them from the beginning, I would recommend to everyone the Manchester Airport branch. The staff are very helpful.”

“Wonderful attention to detail, very efficient and couldn’t be easier to use this storage company. Ben the manager has been amazing and I wouldn’t go anywhere else. Thank you so much”

“Ben and zuzanne were really helpful. Recommend them highly”

“Fantastic service from start to finish from Callum, extremely polite and friendly. couldn't recommend more.”

“Callum at Middleton site was very friendly, efficient and professional. Nothing was too much trouble and his advice was great. The unit is excellent and access is easy . I would recommend Storage World Middleton to anyone .”

“I was very happy with storage world. They were very helpful with so many things. ANY PROBLEMS THEY WOULD SORT IT OUT FOR ME. WOULD DEFINITELY USE THEM AGAIN.”

“Thanks Ben was super friendly”

“Staff are so professional they helped me completing all relevant paperwork very friendly and professional approach I’ve would highly recommend. Staff offered me discount too which was great”

“Dealt with Ben from our initial enquiry. He patiently explained the various options and related details. Professional, courteous and friendly. Even though, in the end we didn't need to use the company and their services because we moved directly to our new home, we have been impressed with the dealings we have had including the prompt reimbursement of our deposit. I have no hesitation in recommending this company.”

“Callum was very efficient at his job...was a easy quick process to follow...its the first time we have have rented a storage unit..and wouldn't hesitate to book one again if I ever needed one..callum has great customer service and we felt at ease from start to finish..”

“I have just moved out from storing here at the Manchester branch. Nothing but praise for this company and their staff. The whole process was a breeze!”

“Mike and James very helpfull great facility clean and easy access”

“Amazing service for the team at Middleton especially Jo, can't thank you enough! Will definitely recommend and use the Storage World Middleton again if needed.”

“Too many hidden charges. License fee! Entry fob! Extortionate insurance!!!! And to top it off, very very rude, completely unprofessional staff.”

“I am very happy with the service I was provided by the team in Wilmslow.”

“They co-hosted a business event near Manchester Airport and it was a great way communicate with other local businesses.”

“I visited their networking event today and the facility is very modern and clean.”

“I came to a great networking event in the workspaces available at Storage World. Great facilities and lovely staff plus loads of parking available”

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Storage World Self Storage & Workspace is rated 4.7 based on 226 reviews