Storage World Self Storage & Workspace Reviews

Name: Storage World Self Storage & Workspace
Address: 40 Ashton Old Road, 40 Ashton Old Road, Manchester
Rating: 4.68

4.7 Rating 245 Reviews

91 %

of reviewers recommend Storage World Self Storage & Workspace

Company Reviews

Metrics

Info

4.7

Based on 245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Storage World Self Storage & Workspace:

Storage World Self Storage & Workspace provides a storage or workspace service to both Home and Business customers. Our stores are modern, purpose built and all agreements are flexible and affordable.

Visit Website

Phone:

01612744777

Email:

manchester@storageworld.co.uk

Location:

40 Ashton Old Road,
40 Ashton Old Road
Manchester
M12 6LP

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Storage World Self Storage & Workspace 5 star review on 13th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really recommend storage world very helpful staff who go above and beyond to help you out east access ,clean units and extremely secure”

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“Assisted by Karen. She made the process easy. Friendly, professional & knowledgeable. Recommended.”

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“The service offered has been amazing, nothing short of what I hoped for at their Manchester Airport branch. At least storage can be ticked off during the festive period. Merry Christmas Storage World!”

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“Storage World Middleton branch, very efficient, professional team. Callum was friendly and informative, we got a great deal, really pleased we chose Storage World”

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“Great variety of rooms, warm and accommodating staff that are helpful and friendly. Very easy access too. Recommended 👍”

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“Returning customer - i had the warmest of welcomes back - the team are first class …. Attentive, friendly, helpful and knowledgable. Thank you”

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“Very clean and very well managed. Their local sponsorship also intrigued me, Ben explained they sponsor Baguley football club.”

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“Tony and Ben offered me a lot of help and accommodated my situation, without their help I wouldn't have been able to move my items in. Above and beyond.”

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“I would used Storage World Wilmslow have if my house move didn't happen on the same day, their enquiry service was great.”

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“I had my items stored at their Hale branch for a period, whilst I was having a utility room built. The staff were amazing and it was an easy process altogether.”

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“Can’t recommend highly enough! Nothing was too much trouble, Joanne and the team dealt with any queries quickly and professionally and provided excellent customer service. Will definitely use again in the future.”

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“Great spaces, great people, great access options, great security and all at great prices… I couldn’t really asked for more.”

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“The very rough looking cleaner at the middleton branch is extremely rude and sighed and swore “f sake” under her breath when i had to walk over her mopping to get where i needed to be! as an older lady i felt really intimidated and waited until she had moved to walk back though.”

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“Perfect service from start to finish. Alex was extremely helpful, clear communication and made everything very easy for me. The premises are very secure and very clean.”

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“Used this facility whilst we were moving house, would recommend and the onboarding process only takes 15 minutes. The location is very good too, it's straight off the M56.”

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“Wilmslow store is very clean. Easy move in process. Very pleasant staff, always happy to help. Will be recommending!”

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“I work here doing lashes in one of the offices and it’s a really nice space to be in, staff are really helpful and will help with anything your struggling figuring out.”

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“Truly appreciative for Mike for helping me get the correct storage size for a reasonable price. Great customer service from quoting to moving in and very warm and kind to talk to !!”

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“Very clean facilities, instantly felt welcomed and good to be there.”

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“Came across this company by chance as I was on google maps, made contact, through Chat, and spoke to an assistant requesting prices. After an extensive conversation, all relevant details provided, I was informed that “I’ll be contacted by another person for provide me with costs”. ‘Sade’, sent a message requesting ALL INFORMATION already provided earlier in the morning with a colleague. At work, busy, I requested that she/he consult the previous Chat made as all information are there. I just wanted a price. No prices on page. Good information regarding sizes of “storage” etc. and was able to choose the required size of box, but no prices in sight. Half morning spent just requesting a price, nothing else. No joy as ‘Sade’ was very insistent that I repeat my requirements, again, for her benefit. What a waste of a morning. Luckily, there are many other such facilities available, that would appreciate that other people must work too!”

Helpful Report

Thank you for feedback which have escalated for process review. We have been trialling out of hours tools to expedite information to customers when the store closed. We understand where they are failing and will improve. We have 20 different room sizes so try hard to match customers to the best value. Often this requires an exchange of information to get "just right" Sorry if this process felt elongated. We don't like to just quote a rate, as we often find we can save customers money.

Storage World Self Storage & Workspace is rated 4.7 based on 245 reviews