Storage World Self Storage & Workspace Reviews

4.48 Rating 114 Reviews
86 %
of reviewers recommend Storage World Self Storage & Workspace
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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40 Ashton Old Road

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Storage World Self Storage & Workspace 5 star review on 30th June 2016
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Anonymous  // 01/01/2019
Yesterday I was so upset has I was a old paying customer when we came on board the old staff was brilliant but they advertise has workspace running business that you cant do anymore be shouted at and nagged 24 /7 by staff members being told we cant park our cars no more and cant use certain loading shutters , being told all car parks space are now for Hermes with out any notice , because my Hermes have paid them it's a total disaster of a company also now feeling that we have been paying good money and same with others to be treated in this is now forcing us to leave I would not recamend this company to no one any more has old customers have no value seeing managers swearing at customers and taking keys out of fork lift trucks forcing them to stop working so they can give the carpark ti my hermes , Bang out of order , not happy no respect. I have had enough be aware be u now come to storage world. Making changes has they and rules has they go along. Very upset with this company.
Posted 2 days ago
The fantastic service by Jeni and Aaron.
Posted 1 month ago
Thank you for taking the time to post a review and especially for highlighting the efforts of the team - we enjoy having you as a customer
Posted 1 month ago
The best value for money
Communication and effort outstanding! Very clean!
Glad to have my little place in here!
Posted 2 months ago
I stored some furniture at the Manchester branch for just over a year. Everything was straight forward and easy to use. Would recommend.
Posted 3 months ago
A decent storage facility. A good location, friendly helpful staff. I'd highly recommend it.
Posted 5 months ago
Thank you for the kind and positive feedback, much appreciated
Posted 5 months ago
Front gate is always broke, my shutter to my entrance of the building was also broke one day god knows how long it was like that for. City game was on and didn’t no storage work allow them to use it as a car park, which one person was blocking my front door which didn’t allow me to access properly through the door
Posted 5 months ago
Saqib, thanks for the feedback. We have had a rough week, couriers flying around under Xmas deadline pressure not paying attention - all issues resolved same day. Sorry had an effect on you. Some things are just outside our control, but we do strive to mitigate and resolve quickly.
Posted 5 months ago
Great customer service and friendly staff
Posted 5 months ago
Thank you for the feedback, much appreciated
Posted 5 months ago
Excellent service and very understanding with our needs for storing all our valuables whilst moving house. Big thanks to Nick for all your help.....much appreciated.
Posted 5 months ago
Great accessible facility.Unlike other storage unit providers I wasn’t badgered after my initial enquiry.Two great lads who were thorough and informative throughout my application.
I will be recommending this unit to others!
Posted 5 months ago
Nick and Alex have been so helpful, we relocated from Australia, stored all our worldly possessions with storage world until moving into our new home, the storage facility is clean dry and secure, rates are reasonable and the service is great.
We would highly recommend this facility for secure storage and customer service
Posted 6 months ago
Peter thank you for your positive feedback of Storage World - exactly the type of feedback we like to receive and demonstrates the team effort we strive for.
Posted 6 months ago
Initial cost was cheap then suddenly the compulsory insurance sucker punched me hard in the face.
Posted 6 months ago
Thank you for your feedback of Storage World. We will be sure to take on board your comments and review how insurance was discussed. Its imperative we don't assume a customers insurance needs, so always aim to ensure the policy is accurate and reviewed regularly as the items you store change.
Posted 6 months ago
Terrible service very expensive there are cheaper more proffesional outfits I would recommend using them instead Google is a great tool don't be overcharged by this unprofessional outfit.
Posted 7 months ago
Amazing staff
Very professional
Polite and very friendly
Posted 7 months ago
All I can say I have been let down badly by storage world. I work away a lot of the time. So a lot of the Communication was done by email and telephone calls. A week before I got told that I need to sort some ID and bills to prove who I was, Bear in mind I’m closer to France than Manchester. Anyway had all the removal guy ready to go for the moving in date and had to cancel because there was no leeway With the ID. Which means. I have got a flat full furniture Worth over 3000 pound which will end up going to the trip
Posted 7 months ago
Alex and the team at Middleton are super duper, credit to Storage World.
Posted 7 months ago
I found the team very helpful and polite
Posted 7 months ago
Great service from the team and the space gave us exactly what we needed. We needed to move out of our house at short notice and storage world gave us the facility to do this. Trisha and Mike were brilliant, friendly and helpful. I would definitely recommend for all your storage needs!!!
Posted 7 months ago
I t is a really nice service.
Posted 7 months ago
My experience at Storage World was 5 star from start to finish!

My original query was discussed and understood as to the suitability of using Storage World for my purposes. The staff at all times were friendly and helpful when using the clean well run facility on site! Highly recommended to anyone requiring a storage solution!
Posted 8 months ago
Fantastic Company and Staff from an email to moving my items into storage was made quick and easy. Spoke with Tricia on the phone she put me at ease as i was flapping as my house sale was about to fall through. She calmed me down did everything over the phone and I can sleep tonight knowing I can move home and one less thing to not have to worry about. great price, great service with an added man & van and boxes galore made better with happy smiley staff made my day. Thank you so Much
Posted 8 months ago
Storage World Self Storage & Workspace is rated 4.48 based on 114 reviews