Storage World Self Storage & Workspace Reviews

Name: Storage World Self Storage & Workspace
Address: 40 Ashton Old Road, 40 Ashton Old Road, Manchester
Rating: 4.64

4.6 Rating 214 Reviews

90 %

of reviewers recommend Storage World Self Storage & Workspace

Company Reviews

Metrics

Info

4.6

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Storage World Self Storage & Workspace:

Storage World Self Storage & Workspace provides a storage or workspace service to both Home and Business customers. Our stores are modern, purpose built and all agreements are flexible and affordable.

Visit Website

Phone:

01612744777

Email:

manchester@storageworld.co.uk

Location:

40 Ashton Old Road,
40 Ashton Old Road
Manchester
M12 6LP

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Storage World Self Storage & Workspace 5 star review on 13th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Middleton Storage - Simple easy friendly help from start to finish Emma a great help very friendly All costs explained , very clean and organised from initial chat to moving in”

Helpful Report

“Storage World Wilmslow Amazing staff and facilities....... Our Company uses one of the large Units as an office, and we also have an additional Unit for storage. From the moment of our first visit all the staff have been very helpful and go above and beyond their remit to assist us with our requirements. In particular Ben and Dave are always on hand to offer support and they are a great asset to Storage World as nothing is ever a problem. A recent addition to the Team is another Ben and I have no doubt that he will follow his colleagues in offering a superb service. A huge thank you to all the Team that manage Storage World in Wilmslow. We would recommend highly.”

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“Have rented a storage unit at Storage World, Middleton since August 2019 - from the first enquiry, found Alex & colleagues extremely helpful & always ready to assist with any concerns that may arise. Units are well maintained & secure & offered at competitive prices - in a good location, very accessible with plenty of parking. Recommended for stress-free storage!”

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“Great services, we moved houses of my sisters, glad we found them after very bad experience with different storage company in Rigby. They have everything you need to keep your storage safe and clean. Highly recommend.”

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“Just moved house and used storageworld Middleton. Great facility for storing your stuff, good price, clean, secure, good access and great service. Nothing too much trouble for the staff. A special thank you to Alex, Nick and Anthony for your help in making our move run smoothly. Would definitely use again😊”

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“Ben and his team provide a friendly service and provided me with absolute confidence when storing all my household possessions ,when we moved house recently. I would recommend Storage World for anyone that wants a safe, friendly and trusted service.”

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“I needed storage for my son & Storage World provided it. From the outset they were accommodating & extremely helpful. Alex who looked after my initial inquiry totally grasped the situation we were in & made the process easy & straightforward. Not only do I absolutely recommend Storage World to be able to sort your storage needs out at a decent price but I can't thank them enough for the help they afforded my family & I. An absolute 10/10 rating”

Helpful Report

Dermot thank you for your kind feedback. We will be sure to share with Alex and the Middleton team.

“My sister needed storage as she was moving house it was very stressful but was made easier by storage world and Mike at the Ashton branch would highly recommend”

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“I just want to say what a great team they have at storage world Ashton old road branch.. My daughter in -law and grandkids were helped every step of the way especially by Mike who went out of his way to make what was a horrowing moving home experience a lot easier with the storage rates given which was excellent value for money.”

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“Excellent customer service. Mike was really friendly and helpful, he set up my account and made sure I got the right size unit for my needs. Highly recommend!”

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“Great location close to the city, so chose to store a bunch on stuff from our apartment to create more space during lockdown. Really convenient and easy to use, team friendly and helpful.”

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“If I could give 0 stars I would. Terrible customer service. The staff were extremely rude, in particular Jay and the manager Michael, I can't say about other staff as it would be unfair to do so. From the day I began my contract with them they were extremely unfriendly, blunt, and just plain rude. It was such a shame as from the beginning I had interacted with them in a respectful manner and with politeness from the get go but was met with hostility and disrespect. I also saw on various occasions them being rude to new customers enquiring about their services. Not sure why the arrogance and attitude is necessary really. If they are that unhappy about their jobs in customer service, then simply change their field of work. Normally I wouldn't write a review about a company if the experience was a one off (we all have our bad days), but after being treated with such a lack of respect time and time again and after seeing the way they had treated other customers right in front of me I think an honest review is due.”

Helpful Report

So sorry we haven't created a good impression with you. We have reviewed all matters associated with your term of stay with us and spoken with the individuals named. We will strive to improve and take your comments very seriously. It is unusual for the guys to receive this type of feedback, and we can assure you they have taken constructively. Some element of the communication seems to revolve around the vacation process, this separately is being reviewed and improved. If we can ever make amends, we would like to.

“Great customer service, the staff was friendly and very helpful. Convenient location, excellent pricing and well looked after storage units. Was very easy to call up and book online. Highly recommend, very impressed.”

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“We recently stored all the stuff from around the house that we don't use that often - kind of a lockdown spring clean. Found the process fairly straight forward, albeit a little more going on than I originally expected. I found Storage World thorough, considerate, interested and impressive. Surprised how many people use their service and don't know why we didn't sooner.”

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“I used this storage company as a bridge between moving houses. Storage World provided an excellent service and the booking process was simple and easy. The staff were very polite and helpful and the facility was secure and clean. I would highly recommend this company!!”

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“All very good with the process and service at Storage World, Middleton. They made everything easy and I wouldn't hesitate to recommend them.”

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Thank you for you comments and kind feedback and recommendation, much appreciated

“Well looked after and run perfectly by staff.”

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Dean thanks for the kind feedback and review - hopefully we can impress you further and earn that extra star

“What can I say the lady I spoke to Tricia was amazing polite helpful and gave us a cracking deal wouldn’t use anybody else the facilities were outstanding highly recommend brilliant 5 star plus”

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