Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers and super efficient process!”

Helpful Report

(PM Flowers) - Posted 11 months ago

“Very pleased with the same day service. Good value for money.”

Helpful Report

(Clapham Flowers) - Posted 11 months ago

“I could not fault my order with Floom. The bouquet I chose from Blomst LA was absolutely beyond perfection. They always excel—completely reliable, with the freshest blooms beautifully arranged for my friend’s birthday. I love it when it ticks all of the boxes, very happy customer here and very happy friend too.”

Helpful Report

(BLOMST Los Angeles) - Posted 11 months ago

“Easy to book with Floom and the flowers showed up exactly like the photos provided and on time!”

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(Clapham Flowers) - Posted 11 months ago

“A lovely and easily navigable website, the flowers delivered were beautiful and delivered on time.”

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(PM Flowers) - Posted 11 months ago

“Fresh beautiful flowers. Best service”

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(Gardenia Of London) - Posted 11 months ago

“Lovely flowers, love the speedy delivery”

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(Beauty And The Rose) - Posted 11 months ago

“Always brilliant flowers.”

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(Dawson Flowers) - Posted 11 months ago

“Flowers were beautiful, delivered on time and left in a safe place as requested with a photo image provided to prove delivery. Thanks!”

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(Gardenia Of London) - Posted 11 months ago

“Excellent service. Flowers even better than expected! Would order again!”

Helpful Report

(Lavender Flowers) - Posted 11 months ago

“Very nice flowers thank you. Just better updates on the delivery”

Helpful Report

(Mad Lilies) - Posted 11 months ago

“Flowers were beautiful amazing service thank you :)”

Helpful Report

(Gardenia Of London) - Posted 11 months ago

“Flowers were fresh and gorgeous!”

Helpful Report

(Bloomie Flower Studio) - Posted 11 months ago

“Excellant service and beautiful flowers”

Helpful Report

(PM Flowers) - Posted 11 months ago

“great experience”

Helpful Report

(PM Flowers) - Posted 11 months ago

“It was easy to order. The delivery was as scheduled and done safely. The flowers were stunning per the recipient ! Thank you again !”

Helpful Report

(Wheal Sara Flower) - Posted 11 months ago

“The flowers were very good, and were delivered safely. We were relieved and pleased.”

Helpful Report

(Essence) - Posted 1 year ago

“Great service and beautiful plant! I used Floom to send a plant to a friend — it arrived on time, looked great, and my friend was really happy with it. Smooth experience overall!”

Helpful Report

(London Flower Club) - Posted 1 year ago

“Fantastic flowers, easy to do, reasonable prices”

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(Floral N5) - Posted 1 year ago

“Such a surprise! I sent flowers from abroad to my mum for Mother’s Day and a lovely lady hand delivered this from the company and it made my mum‘s day, from the lovely interaction to a hard written note it was more than I expected. It’s so nice to have flowers delivered in such a personable way, especially in today’s world so I will 100% come back again and use Floom as my go-to 🥰”

Helpful Report

(Mad Lilies) - Posted 1 year ago

Floom is rated 4.4 based on 21,566 reviews