Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent flowers to my sister for her birthday and they were absolutely beautiful. Great service and they made her day so special. Highly recommend!”

Helpful Report

(Daily Flowers) - Posted 1 week ago

“The bouquet was stunning!”

Helpful Report

(F For Flower) - Posted 1 month ago

“I ordered the flowers from Maldives to deliver in UK. Really wonderful experience ordering flowers. Delivered far earlier then claimed time. In short, you people made our day. Really appreciated”

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Posted 1 month ago

“I spoke to Shauna today to arrange flowers for my ex husbands funeral (that I am unable to attend as I live in Bristol)who was an Army veteran she was so helpful brilliant service 👍”

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Posted 1 month ago

“I am placing a repeat order for flowers to the USA because I am always so satisfied with the service and quality. Have been doing so for a number of years now making family who live far away very Happy!”

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Posted 1 month ago

“Very good bouquet”

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(Bursting Bud) - Posted 2 months ago

“Great set of flowers”

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(PM Flowers) - Posted 2 months ago

“Was amazed to see a morning delivery , on a snowed out day with almost no one venturing out !”

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(Andrea's Flower Shop) - Posted 2 months ago

“Excellent service”

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(PM Flowers) - Posted 2 months ago

“I live in the U.S. and wanted to send flowers to my daughter in London. The website had many arrangements to choose from at different price points. The arrangement I sent arrived on time and was even more beautiful than pictured! So happy with my purchase!”

Floom 5 star review on 25th January 2026

Helpful Report

(The Nunhead Gardener) - Posted 2 months ago

“My daughter absolutely loved the flower arrangement with accompanying vase I had ordered for her birthday. Thank you Floom for making her day that much more special.”

Helpful Report

(Flower Station) - Posted 2 months ago

“Ordered a plant in and it was delivered super quick and exactly what I ordered. Great service all round.”

Helpful Report

(Phillo) - Posted 2 months ago

“Website was clear. Amazing next day Sunday delivery, couldn’t ask for more!”

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(Iridescent Florals) - Posted 2 months ago

“Very nice flowers. Easy booking and”

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(F For Flower) - Posted 2 months ago

“Great flowers very reliable”

Helpful Report

(The Flower Gallery) - Posted 2 months ago

“Perfect thanks yhe flowers were magnificent”

Helpful Report

(My Blooming Business) - Posted 2 months ago

“Flowers were a big size and fresh I loved them they looked huge and full . They arrived same day”

Helpful Report

(Verdure Floral Design) - Posted 2 months ago

“Quick same day delivery, efficient service and beautiful flowers. Would order again.”

Helpful Report

(PM Flowers) - Posted 2 months ago

“Great choice and swift service. Would definitely use again.”

Helpful Report

(Rose & Mary) - Posted 2 months ago

“Easy ordering process and prompt delivery. It worked for me.”

Helpful Report

(Sunny Florists) - Posted 3 months ago

Floom is rated 4.4 based on 21,566 reviews