Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of local florists”

Helpful Report

(Orchidya) - Posted 5 months ago

“Very easy and smooth process and flowers well received”

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(Sunny Florists) - Posted 5 months ago

“Very positive”

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(F For Flower) - Posted 6 months ago

“Great service!!”

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(Bursting Bud) - Posted 6 months ago

“Nice ! Cute flowers !”

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(Clapham Flowers) - Posted 6 months ago

“Excellent”

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(PM Flowers) - Posted 6 months ago

“What can I say? ...it certainly wasn't cheap. But I needed to send two bouquets of flowers to people in London while I was in New York. SAME DAY. I got on Floom, ordered [from Gardenia of London], and two gorgeous bouquets were delivered in less than 90 minutes!!!! Five stars.”

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(Gardenia Of London) - Posted 6 months ago

“Very easy to order online and the flowers were received on time and they were beautiful.”

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(PM Flowers) - Posted 6 months ago

“My flowers are beautiful and fresh. I Strongly recommend. Great service!”

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(7 Garden Florist) - Posted 6 months ago

“The Swan Lake bouquet arrived with my friends, on time and looked amazing. I will definitely use Floom again!”

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(PM Flowers) - Posted 6 months ago

“Delivery feedback wasnt' the best but flowers arrived fresh and promptly”

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(Noble Garden Florist Weho) - Posted 6 months ago

“My friend was delighted with her gift of flowers.”

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(Essence) - Posted 6 months ago

“Pretty flowers, quick delivery. Rather expensive but that is to be expected.”

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(Stem And Stem) - Posted 6 months ago

“I had a fantastic experience with this florist! The flowers were incredibly fresh and beautifully arranged. They truly did a great job and I’m super happy with everything. Highly recommend them! soo good”

Helpful Report

(7 Garden Florist) - Posted 6 months ago

“Wonderful flowers and amazing service, highly recommended”

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(Essence) - Posted 6 months ago

“Amazing service and great flowers from Essence highly recommend!”

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Posted 6 months ago

“Flowers as described, extra thanks to the florist for a hand-written card!”

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(Rose & Mary) - Posted 6 months ago

“what a nice, freidnly and professional service! I highly recommend for any event and occasion.”

Helpful Report

(Stem And Stem) - Posted 6 months ago

“The flowers I received were absolutely beautiful! Fresh, vibrant, and arranged with so much care. Truly brightened my day—thank you!”

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(7 Garden Florist) - Posted 6 months ago

“Beautiful flowers, great customer service”

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(Le Jardin Rose) - Posted 6 months ago

Floom is rated 4.4 based on 21,566 reviews