Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely selection - easy to browse and delivered on time!”

Helpful Report

(Clapham Flowers) - Posted 8 months ago

“I had a great experience with Noble Garden Florist. They made the whole ordering process very easy and efficient. The staff is also incredibly friendly and helpful. My rose was fresh and carefully delivered. Highly recommend!”

Helpful Report

(7 Garden Florist) - Posted 8 months ago

“Savash was extremely helpful, professional, polite, and informative. They extremely were extremely fresh and well packaged, professional, and delivered on time.This has been a local flower shop of mine for a very long time, and I will definitely be coming back”

Helpful Report

(7 Garden Florist) - Posted 8 months ago

“Flowers came on time and as described! Floom always saves my last minute gift giving! Thank you”

Helpful Report

(PM Flowers) - Posted 8 months ago

“Overall experience was great checking out and easy to choose delivery date & time”

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(My Blooming Business) - Posted 8 months ago

“Great choice of flowers and got delivered on time - will use again”

Helpful Report

(Rachel Cho Floral Design) - Posted 8 months ago

“Great experience, very easy to use and organise. I sent two seperate bunches to diff addresses in the UK, I live in New Zealand so wasn’t sure how to organise this easily, Floom was a breeze, no issues, plenty of choice, quick payment and flowers arrived on time on schedule. Thank you.”

Floom 5 star review on 8th September 2025

Helpful Report

(PM Flowers) - Posted 9 months ago

“Super nice and 0erfect flowers”

Helpful Report

(At Florist Ltd) - Posted 9 months ago

“Very pretty and my girlfriend loves it. Only problem is they don’t call when they deliver.”

Helpful Report

(Edie Rose) - Posted 9 months ago

“Really lovely flowers - super prompt and easy delivery”

Helpful Report

(PM Flowers) - Posted 9 months ago

“The flowers are as nice in real as on the photos.”

Helpful Report

(PM Flowers) - Posted 9 months ago

“Really useful platform. I can recommend.”

Helpful Report

(Essence) - Posted 9 months ago

“Beautiful flowers delivered, small issue with communications but flowers arrived on the day”

Helpful Report

(PM Flowers) - Posted 9 months ago

“I have both received and sent flowers with Floom and had wonderful experiences both times! I love the unique arrangements from the array of florists they work with. It is a nice change of pace from the same bouquets at all the other usual suspects, and I really like to find new local shops to support.”

Helpful Report

(BLOMST Los Angeles) - Posted 9 months ago

“Floom’s flowers were actually more beautiful in person! I would highly recommend :)”

Helpful Report

(BLOMST Los Angeles) - Posted 9 months ago

“Great communication and delivery! Would use again”

Helpful Report

(Rachel Cho Floral Design) - Posted 9 months ago

“Every aspect was perfect”

Helpful Report

(BloomsyBox) - Posted 9 months ago

“Everything was absolutely perfect — the bouquet looked even more beautiful in real life than in the picture”

Helpful Report

(Bloomsbury Flowers) - Posted 9 months ago

“Floom made it easy ordering from Nigeria. It's not my first time, and I didn't have to worry about the delivery. I highly recommend.”

Helpful Report

(F For Flower) - Posted 9 months ago

“Reliable next day delivery! Thank you. xoxo”

Helpful Report

(Le Jardin) - Posted 9 months ago

Floom is rated 4.4 based on 21,566 reviews