Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable next day delivery! Thank you. xoxo”

Helpful Report

(Le Jardin) - Posted 7 months ago

“Beautiful flowers; delivered on time.”

Helpful Report

(Clapham Flowers) - Posted 7 months ago

“Easy order process, Beautiful Arrangement, on time Delivery with up to date information /status.”

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(Le Jardin Rose) - Posted 7 months ago

“Bought on line which was easy to use and very responsive.”

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(Flower Station) - Posted 8 months ago

“Intuitive website. Fantastic flowers. Joyful experience.”

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(PM Flowers) - Posted 8 months ago

“Very good flowers and good service”

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(Ode A La ROSE- Chicago) - Posted 8 months ago

“Excellent service from Floom. I ordered the flower late at night and they were delivered the day after and the bouquet was as beautiful as the picture on the website.”

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(Saints Flowers) - Posted 8 months ago

“Good service”

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(Flùr Flowers) - Posted 8 months ago

“Flowers were beautiful and ordering easy”

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(Flowers For Dreams) - Posted 8 months ago

“Super quick and contactless delivery!”

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(Saints Flowers) - Posted 8 months ago

“The flowers were ordered for a dear friend at the time of her dad passing. She said they were so beautifully presented that they made her smile. So worth every penny.”

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(Verdure Floral Design) - Posted 8 months ago

“Floom has the most beautiful arrangements! My daughter was absolutely thrilled to receive the flowers. The website is trustworthy and the delivery service is very reliable. This is my second time to use them. I know I will continue to use Floom.”

Helpful Report

(PM Flowers) - Posted 8 months ago

“I recently got the Discovery Set, and I’m so happy with it! The three scents—English Garden, Pomelo, and Terrarium—are all unique and absolutely beautiful. Even though the candles are small, they fill the room with a relaxing, elegant aroma that feels cozy and just the right amount of luxurious without being overpowering. I’ve also ordered flowers from this shop before and loved them. Everything I’ve received has been top quality and thoughtfully put together. This candle set is no exception. Highly recommend!”

Helpful Report

(Padam) - Posted 8 months ago

“I placed my order from Turkey. I was actually worried about the delivery time. However, everything was perfect. Thank you very much.”

Helpful Report

(Bimba Floral Studio) - Posted 8 months ago

“Amazing service and such stunning flowers!!”

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(PM Flowers) - Posted 8 months ago

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Posted 8 months ago

“Beautiful fresh blooms delivered as promised!”

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(At Florist Ltd) - Posted 8 months ago

“Lovely flowers and excellant service.”

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(Rachel Cho Floral Design) - Posted 8 months ago

“Las velas huelen exquisito, mega recomendado como un presente para tus seres queridos y el servicio de entrega fue el mejor. Super recomendado.”

Helpful Report

Posted 8 months ago

“Super easy to book the delivery, very fast, and great quality! I order from Paris for next day delivery and it was perfect.”

Helpful Report

(Clapham Flowers) - Posted 8 months ago

Floom is rated 4.4 based on 21,566 reviews