Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast and beautiful flowers from floom . It was a last minute order for my friends birthday and they looked amazing, thanks.”

Helpful Report

(Verdure Floral Design) - Posted 9 months ago

“Flowers exceeded my expectations. Not only was the flower selection beautiful, but the quality was excellent. My flowers still look fresh a week later.”

Helpful Report

(The London Flower Shop) - Posted 9 months ago

“EXCELLENT SERVICE. GREAT WEBSITE. FOUND YOUR SERVICE ONLINE AND MADE OUR PURCHASE FOR FLOWERS FROM USA TO SEND TO OUR SON ,FLOWERS WERE BEAUTIFUL EVERTHING WENT SMOOTH. THANK YOU .”

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(The Brighton Flower Company) - Posted 10 months ago

“I ordered the flowers at short notice, they arrived on time and were beautiful and beautifully presented. There were no problems with ordering from Australia for a local London delivery.”

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(Daily Flowers) - Posted 10 months ago

“The arrangement was gorgeous above and beyond what I thought it would be”

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(Le Jardin Rose) - Posted 10 months ago

“Great Service, ordered for same day delivery and really satisfied.”

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(Morning Flowers) - Posted 10 months ago

“My colleague was very impressed with Floom. The service was excellent. Thank you.”

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(Flùr Flowers) - Posted 10 months ago

“The flowers were lovely and timely delivered.”

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(Le Jardin Rose) - Posted 10 months ago

“Lovely flowers and a more interesting selection than the main online retailers.”

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(F For Flower) - Posted 10 months ago

“Easy, efficient and exactly as ordered”

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(PM Flowers) - Posted 10 months ago

“Easy ordering and lovely flowers delivered.”

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(Blooms By Cag) - Posted 10 months ago

“Everything is great, thanks”

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(PM Flowers) - Posted 10 months ago

“Beautiful flowers!”

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(Lavender Flowers) - Posted 10 months ago

“Thank goodness I found Floom ! After years of using other companies , with complicated online ordering , and mediocre overpriced product , I can now reliably order flowers to uk from the other side of the world . Seamless communication from beginning to end ! And quick too ! Thankyou 🌺”

Helpful Report

(F For Flower) - Posted 10 months ago

“Easy to order, fantastic delivery”

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(Clapham Flowers) - Posted 10 months ago

“Best flower arrangment I have ever purchased. Not at all regular or generic like other sites. Makes you feel good when you want your floral gift to look impressive.”

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(Lovely Blooms Decorations Corp) - Posted 10 months ago

“Recieved beautiful flowers for a birthday - was the only place I could find flowers for Monday (ordering on Sunday with next day delivery) for Falmouth!”

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(Wheal Sara Flower) - Posted 10 months ago

“We live in San Francisco and wanted to order a special bouquet for a beloved aunt in Hexham for her 80th birthday. Given the distance, we used Floom to order what looked to be a lovely bouquet based on their website - Floom did not disappoint! The flowers were gorgeous and she was delighted! I would use Floom again, without hesitation, for other occasions. Thank you!!”

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(PM Flowers) - Posted 10 months ago

“My family has now used Floom several times and been impressed each time. We have so few options from USA to send to UK now, we were so happy to find Floom. Thank you.”

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(Gardenia Of London) - Posted 10 months ago

“Highly recommend Floom! Have always been very happy with my orders as well as the realiability of quality. Amazing to connect with small, local businesses.”

Helpful Report

(Bernard Rochet Flowers) - Posted 10 months ago

Floom is rated 4.4 based on 21,566 reviews