Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

Write Your review

Tell us how Floom made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always beautiful!”

Helpful Report

(PM Flowers) - Posted 8 months ago

“5 stars I ordered orchids and the real plant was more beautiful than the photo online. It was same day delivery and made a really nice birthday present. Thank you!”

Helpful Report

(Showcase Flowers) - Posted 9 months ago

“I ordered these flowers in one of the most emotionally difficult moments of my life for someone I still deeply love, someone who means the absolute world to me. I needed something that could speak the words I couldn’t quite say out loud. The arrangement wasn’t just beautiful it was thoughtful, elegant, and full of quiet emotion. It carried with it everything I felt but struggled to express. The quality, the care, and the feeling behind every petal felt so personal, like someone understood what I was trying to do without me needing to explain it. Sending them wasn’t just about flowers, it was about hope, about love that hasn’t faded, and about finding a gentle way to remind her how much she still means to me. And thanks to this florist, I feel like I was able to do that in the most genuine and meaningful way. Thank you for helping me speak from the heart when words felt too hard to find.”

Helpful Report

Posted 9 months ago

“Beautiful arrangements that are not cookie-cutter. Loved the variety of flowers, colors and textures. And we needed next day delivery over a holiday weekend and Floom delivered!”

Helpful Report

(Sunny Florists) - Posted 9 months ago

“Gorgeous flowers delivered with care on time”

Helpful Report

(Zita Elze) - Posted 9 months ago

“The person I sent the flowers to, said they were spectacular.. I wish I could have seen them.”

Helpful Report

(PM Flowers) - Posted 9 months ago

“Great flowers, super easy.”

Helpful Report

(A&B Flower Shop) - Posted 9 months ago

“great service & efficient delivery”

Helpful Report

(Cora Louise) - Posted 9 months ago

“Easy to deal with, great!”

Helpful Report

(PM Flowers) - Posted 9 months ago

“Love your service, easy to use, always on time, great choice of beautiful arrangements.”

Helpful Report

(Stem And Stem) - Posted 9 months ago

“I sent these flowers to my daughter. She was so excited and impressed with the freshness and beauty of her bouquet. Thank you for making it so simple.”

Helpful Report

(A Bed Of Roses LA) - Posted 9 months ago

“Great choice and good customer service.”

Helpful Report

(F For Flower) - Posted 9 months ago

“Beautiful flowers - high quality and good amount. Very pleased, would use again”

Helpful Report

(Morning Flowers) - Posted 9 months ago

“Ordering system worked very well. Great local florist as well.”

Helpful Report

(Stem And Stem) - Posted 9 months ago

“My wife loved the flowers!”

Helpful Report

(BloomsyBox) - Posted 9 months ago

“The flowers arrived nice and early in the morning…..very good service”

Helpful Report

(Verdure Floral Design) - Posted 9 months ago

“Easy to order, and the flowers were of good quality. The bouquet was larger than I thought. Got to the person on time.”

Helpful Report

(Bloom Gallery Flowers) - Posted 9 months ago

“I ordered from Australia & it all went through without a problem”

Helpful Report

(Clapham Flowers) - Posted 9 months ago

“Recipient was delighted with the beautiful bouquet, the photos sent confirmed these were exactly as advertised . We will definitely be ordering more with Floom”

Helpful Report

(Lilac And Bloom FC) - Posted 9 months ago

“Gorgeous flowers delivered on time, thank you.”

Helpful Report

(Flowers By Coley) - Posted 9 months ago

Floom is rated 4.4 based on 21,566 reviews