Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient loves the bouquet was very fresh and beautiful. Thanks for delivering on time with the fresh flowers.”

Helpful Report

(7 Garden Florist) - Posted 4 months ago

“I wanted to send same-day flowers to a friend and Floom was easy to navigate, communicative, and got there before the deadline that they said they would. Great experience using Floom!”

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(Noble Garden FC) - Posted 4 months ago

“Floom was prompt and sent a lovely arrangement my daughter was so pleased with.”

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(Flowers For Dreams) - Posted 4 months ago

“I sent flowers to my sister-in-law for her 80th birthday. She absolutely loved the bouquet. It was huge and in her favorite colors. She shared photos with me and I was impressed by the prompt delivery and the freshness of the flowers.”

Floom 5 star review on 27th November 2025

Helpful Report

(PM Flowers) - Posted 4 months ago

“Everything looked good. Was notified of delivery”

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(F For Flower) - Posted 4 months ago

“Great resource and array of options and delivery excellent.”

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(Le Jardin Rose) - Posted 4 months ago

“I’m thrilled! I, in US, wanted to send amazing flowers to my niece in UK, after her challenging surgery. She’s especially fond of hydrangeas and I found a beautiful arrangement that actually included them, and could even be delivered the very next day! A seamless process. Support was very helpful with a question. PS She LOVES the bouquet!”

Floom 5 star review on 23rd November 2025

Helpful Report

(Bosii's Flowers) - Posted 4 months ago

“Great Service , Great Flowers and always on time!”

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(Essence) - Posted 4 months ago

“Flowers were absolute beautiful and service was flawless (like always!)”

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(Blooms By Cag) - Posted 4 months ago

“Blooming great.”

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(PM Flowers) - Posted 4 months ago

“I loved my expedience. The gift I sent was just as pictured and arrived and made my girlfriend very happy!!”

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(My Blooming Business) - Posted 4 months ago

“Great experience. Everything arrived on time and my wife was very happy with the flowers. Will use again!”

Helpful Report

(Bosii's Flowers) - Posted 4 months ago

“Excellent range of high quality, stylish bouquets available for same and next day delivery. I always use Floom to send birthday flowers to friends and family.”

Helpful Report

(PM Flowers) - Posted 4 months ago

“Very happy with my first experience with Floom. Excellent communication and the flowers looked beautiful. Delivered with no problems. Would happily use again.”

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(F For Flower) - Posted 4 months ago

“Great service and very pretty flowers.”

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(Clapham Flowers) - Posted 4 months ago

“Very nice flowers”

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(Essence) - Posted 5 months ago

“Flowers arrived perfectly on time, beautful!”

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(Flùr Flowers) - Posted 5 months ago

“I was anxious ordering from the U.S. but the site was very user-friendly, and the order was perfect.”

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(Daily Flowers) - Posted 5 months ago

“Excellent service, beautiful arrangement! Perfect for the occasion!”

Floom 5 star review on 4th November 2025

Helpful Report

(Flùr Flowers) - Posted 5 months ago

“It was my first time sending flowers to someone and I really loved the way of quality you guys send! Thank You so Much!!!”

Helpful Report

(Olympia Flowers) - Posted 5 months ago

Floom is rated 4.4 based on 21,566 reviews