Floral and Hardy Reviews

Name: Floral and Hardy
Address: The Design Loft, 8 Hayes Wood Avenue, Hayes Village, The Design Loft, 8 Hayes Wood Avenue, Hayes Village, Kent
Rating: 4.41

4.4 Rating 59 Reviews

88 %

of reviewers recommend Floral and Hardy

4.4

Based on 59 reviews


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About Floral and Hardy:

Specialists in the creation of beautiful gardens from hand drawn designs, build and planting, our team work with you to realise the true potential of your space.

Visit Website

Phone:

0845 603 2598

Email:

query@floralandhardy.co.uk

Location:

The Design Loft, 8 Hayes Wood Avenue, Hayes Village,
The Design Loft, 8 Hayes Wood Avenue, Hayes Village
Kent
BR2 7BL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“F&H came up with a beautiful design for our small london garden which allows us to use the outdoors area all year round. The designer understood exactly what I wanted and it was certainly delivered with some excellent ideas. The plants are exactly what I was looking for and the Mediterranean tropical feel of the garden brings a smile to my face every day. The workers on the ground were polite, pleasant, and hardworking. The only downside was the lack of communication at times (hence the 4 star review rather than 5) and the requests for money before the last stage of the job was complete. The money requested was not a major issue but was certainly a bit awkward as there were some errors. On the communication front, it would go quiet from time to time and we would almost have to act as liaisons between the workmen, suppliers, deliveries on the ground and the designer. I also felt we could have been updated on progress now and again, especially since there were significant delays in the project due to supply issues, but it all worked out in the end. The supply issues meant on occasion workmen were sitting in our garden twiddling their thumbs and I sadly didn’t get to enjoy my garden for a good chunk of the summer. Due to some minor errors along the way, we had to make sure we were really on top of the snagging list (which is essential on any job), but they came back and covered everything on our list and sorted out any outstanding issues without any fuss. One other niggle is the built in bench with cushion storage we had installed - sadly it is not as practical as I had hoped. It’s too high to sit on comfortably and not a great space for cushion storage as they do get wet and dirty. Apart from that everything else in our garden has turned out much better than expected and I am enjoying my garden thanks to this September heatwave. Now let’s see if the bbq/outdoor kitchen withstands the winter and is as useable all year round as we had hoped. Overall, we are very pleased and I would recommend F&H.”

Helpful Report

Posted 7 months ago

“Floral and Hardy garden project is now complete and we’re very excited by how it’s turned out. Some bumps along the way out of both our controls but this garden is worth the wait! The workers were very tidy and hard working. From the vision to the completion everything has been what we hoped for. Looking forward to spring so we can enjoy the garden and all the new flowers!”

Helpful Report

Posted 1 year ago

“Writing this review from the comfort of our brand new garden which has now got everything we could have wished for. The guys on site worked incredibly hard day in day out, were very polite, always tidy, always cleaned up after themselves when heading home, very respectful of both our property and our neighbours too. The whole team were very flexible to accommodate changes and nothing was ever too much for them. Our designer, Kat, was incredibly laid back and again nothing was a stress or a bother for her, she was very accommodating for any design tweaks along the way and her advice and wisdom was fab. Waiting for a few finishing touches to be completed but absolutely confident they'll complete it to a high standard. The complete design and build aspect worked well for our busy working schedules. Can't wait to show it off to friends and family!”

Helpful Report

Posted 1 year ago

“The team were careful to understand my requirements and particular likes / dislikes, to come up with a design that suited my requirements and the dynamics of the space available. I was given sound advice about the various materials available and the work was completed to a high standard, giving me a new “extra room” to enjoy through the seasons. Thank you!”

Helpful Report

Posted 2 years ago

“5 months after I initially made contact with Floral & Hardy, I now have a roof terrace that is no longer a barren embarrassment! Complete with living walls, a water feature, a pergola and fruit trees, it's a delight - especially when lit up at night. My private magical sanctuary. Generally all interactions with the firm have been entirely positive, the only downsides were supplier shortages/delays which meant that my "ideal" selections weren't always available, and the process from start to finish seemed to take an inordinate length of time. But we got there in the end and I very much appreciated Paul's "can do" attitude and rapid response to emails, also Sam's commitment to late night WhatsApp-ing when decisions needed to be made. A big "thank you" to all involved, here's hoping I can maintain the look ... !”

Helpful Report

Posted 2 years ago

“We have recently completed a completely new, child friendly garden through Floral & Hardy. We only have a small garden in Kingston Upon Thames and two very active children (2&8 years old). Sam, the designer, carefully considered our requirements and came up with a clever design to make the garden fun for the kids but also a great space for adults to relax - he really made the most of the small space. We now have a sunken trampoline that can be covered up (the kids haven't stopped playing on this), detachable swings and climbing holds on the garden wall. The garden can now be superbly lit, has flowers that softens the appearance, smart seating and fencing and fresh herbs for cooking. The quality of the work overall was excellent and evitable snags have been resolved. The work took longer than expected due external supplier issues and the comms could have been better but overall we're chuffed with our new garden!”

Helpful Report

Posted 2 years ago

“Our Floral and Hardy garden is fantastic! Sam, our F+H garden designer, did a wonderful job of helping us to pinpoint and refine what we wanted in our new garden, sharing his knowledge and expertise. The end result is more gorgeous than I think we’d dreamed of- this really is testament to Sam’s design and the quality of work delivered by the whole F+H team. I also want you to share that the pricing was incredibly competitive, and great value for the end result delivered. The only negative, and the reason we gave a rating of 4/5 was, regrettably there were a few delays to the project timeline due to materials shortages.”

Helpful Report

Posted 2 years ago

“The end product of the garden is wonderful. (Before and after pics below) built to the design, of which the design process with Sam was great and the design drawn was as envisaged by myself. However, the project itself and time taken to complete was a lot longer than expected and not enjoyable. The general project management was rarely there, I had to chase on multiple times where the builders where and what the next steps would be, random deliveries turning up with no one there to accept them etc etc. Overall 4 star as the 12 weeks to complete were stressful, however the end result is great and a garden I hope to enjoy for a number of years to come!”

Helpful Report

Posted 2 years ago

“At short notice Floral and Hardy put together a garden design for my elderly aunt who was suffering with dementia. The process of preparing the garden under her watchful eye, gave her immense pleasure, and she was really pleased with the end result. The garden had been planned for easy wheelchair access too and it was great that she could get out to enjoy it again. Paul and his team worked hard to get the project finished as quickly as possible due to my aunts deteriorating health, whilst battling the English weather! Thank you for a job well done, and for giving her the garden back.”

Helpful Report

Posted 4 years ago

Floral and Hardy is rated 4.4 based on 59 reviews