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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Carolyn Wilson
Verified Buyer
“Always fresh and give so much pleasure to the receiver”
Helpful Report
Posted 4 years ago
Dear Carolyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs ANNETTE HESSION
Verified Buyer
“Thank u so much orchid is beautiful i am so pleased . the flowers were amazing as while my only problem was the the message wasnt put in with flowers .”
Helpful Report
Posted 4 years ago
Dear Annette, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the missing greeting message. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr. Martyn Welsby
Verified Buyer
“Flowers were delivered on time, and in great condition. They were exactly as shown on the photograph. As usual, very pleased with the service.”
Helpful Report
Posted 4 years ago
Dear Martyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Myfanwy Halsey
Verified Buyer
“Arrived on time and appreciated by the recipient”
Helpful Report
Posted 4 years ago
Dear Mrs Halsey, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Hilary Armitage
Verified Buyer
“Very disappointed after many years of excellent service that the flowers that I ordered 5 days ago still haven't arrived! Order no.884032.”
Helpful Report
Posted 4 years ago
Dear Hilary, Please accept our sincere thanks for posting a review following your recent purchase. We are sorry to hear the flowers were not delivered. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Anthony Dent
Verified Buyer
“Exellent service. Beautiful flowers and my sister who recieved them was delighted. Highly recomended”
Helpful Report
Posted 4 years ago
Dear Mr Dent, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Irene Littlechild
Verified Buyer
“Very nice. Arrived on time. Looked very fresh. Will use again”
Helpful Report
Posted 4 years ago
Dear Mrs Littlechild, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Angie Joan Beeston
Verified Buyer
“My daughter, who loves flowers, is so very pleased with the thank you flowers sent recently. Thank you all very much and Happy New Year to you all. Angie Beeston”
Helpful Report
Posted 4 years ago
Dear Mrs Beeston, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Marlene Rogers
Verified Buyer
“My friends have just lost a dear relative, I was out of Uk . They were very pleased with the flowers, which made me happy.”
Helpful Report
Posted 4 years ago
Dear Mrs Rogers, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Warwick Hooper
Verified Buyer
“Flowers delivered on specified day and tracking OK also.”
Helpful Report
Posted 4 years ago
Dear Mr Hooper, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Audrey Cross
Verified Buyer
“The flowers arrived on time and were lovely.Thank you”
Helpful Report
Posted 4 years ago
Dear Miss Cross, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Janet Thompson
Verified Buyer
“I cat as I haven't herd from the revipient”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting a review following your recent purchase. Having looked at the tracking I can see your flowers were delivered on Saturday 8th January 2022. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you soon. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr R A G Stamp
Verified Buyer
“Expected delivery on Wednesday, but did not arrive until two days later.”
Helpful Report
Posted 4 years ago
Dear Mr Stamp, Please accept our sincere thanks for posting a review following your recent purchase. please accept our apologies for any disappointment caused. As it states on our website: 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Miss Ann Harwood
Verified Buyer
“Excellent speedy delivery recipient thrilled with them!”
Helpful Report
Posted 4 years ago
Dear Ann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs M Parker
Verified Buyer
“Beautiful flowers delivered on time. I had put the wrong address on the order and this was quickly rectified by email. Excellent service.”
Helpful Report
Posted 4 years ago
Dear Mrs Parker, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Magdalen Christopher
Verified Buyer
“I usually send flowers as a gift but this time I sent an orchid. My cousin was very pleased with the orchid but also very impressed with the way it was packaged. This was good to know as I will consider sending a plant the next time i use your services.”
Helpful Report
Posted 4 years ago
Dear Christopher, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr & Mrs Sonja Faupel
Verified Buyer
“The flowers were lovely when they arrived, I would give 5 stars but (probably through no fault of flowersbypost) they did not arrive on the day I had asked for. So won't be using this firm again, sorry.”
Helpful Report
Posted 4 years ago
Dear Sonja, Please accept our sincere thanks for posting a review following your recent purchase. please accept our apologies for any disappointment caused. As it states on our website: 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Carol Holliman
Verified Buyer
“Haven't seen the flowers as they were a birthday gift for a friend. However, she said they were lovely. My only gripe was that I ordered on 4th for delivery on 6th. Flowers were sat in the local depot from 4am but not delivered until 21.58 on 6th. Barely in time for a birthday gift.”
Helpful Report
Posted 4 years ago
Dear Carol, Please accept our sincere thanks for posting a review following your recent purchase. please accept our apologies for any disappointment caused. Yodel deliver from 7am-9pm daily.We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Ann Smith
Verified Buyer
“Flowers arrived as described in the pictures. Website is user friendly and personal advice over the telephone was very helpful and friendly.”
Helpful Report
Posted 4 years ago
Dear Ann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jackie Serle
Verified Buyer
“Use FBP every year. Have not let me down yet. Receivers always delighted with how long the flowers last. Will be using again this year.......”
Helpful Report
Posted 4 years ago
Dear Jackie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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