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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mr Kevin Cawser
Verified Buyer
“Flowers aren't cheap but good quality and service, delivered on time.”
Helpful Report
Posted 4 years ago
Dear Mr Cawser, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Phyllis Holmes
Verified Buyer
“on time, recipient said flowers purple orchids beautiful, this was a gift .”
Helpful Report
Posted 4 years ago
Dear Ms Holmes, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christine Mclean
Verified Buyer
“I ordered 18 rainbow carnations and was disappointed with the colours as they consisted of mainly cream and white. I've ordered these carnations before and they were lovely colours. My daughter who has ordered them before too didn't realise they were rainbow carnations she thought I had ordered pastel colours.”
Helpful Report
Posted 4 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment cuased. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Dr G Bradley
Verified Buyer
“The flowers are always fresh and they last a really long time. Great choice of flowers. Any issues I have had have been sorted out. Great customer service that you can rely on. I use this company regularly.”
Helpful Report
Posted 4 years ago
Dear Dr G Bradley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jacqueline Henwood
Verified Buyer
“Very satisfied with the delivery the packaging and the top quality of the flowers. Top service”
Helpful Report
Posted 4 years ago
Dear Mrs Henwood, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christine Brooks
Verified Buyer
“Received on time, looked the same as the photo on the website and were of good quality. Would recommend to others.”
Helpful Report
Posted 4 years ago
Dear Mrs Brooks, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Roger Kemp
Verified Buyer
“I ordered some carnations for a birthday surprise for my sister in law and by all accounts they arrived on the exact day and they were fresh and lovely.”
Helpful Report
Posted 4 years ago
Dear Mr Kemp, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Caroline Gridley
Verified Buyer
“flowers arrived quickly, on the date agreed, they were in good condition”
Helpful Report
Posted 4 years ago
Dear Miss Gridley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr J D Gurney
Verified Buyer
“Thanks to your staff member who telephoned me, and took so much trouble to get the recipient's address correct at Bethel House, Hebron Hall, Dinas Powys; as a result, the flowers arrived safely on the due date (as usual!).”
Helpful Report
Posted 4 years ago
Dear Mr Gurney, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Patrick Rowe
Verified Buyer
“Tried to order via web site blocked half-way through. Had to order via phone. This is the second time I have had trouble with the web site, however, the order was delivered on time will order again. The young lady on phone was very helpful. Job done.”
Helpful Report
Posted 4 years ago
Dear Mr Rowe, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr DAVID DAW
Verified Buyer
“ALL WENT EXCEPTIONALLY WELL IN SENDING FLOWERS TO CORSICA”
Helpful Report
Posted 4 years ago
Dear Mr Daw, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Pamela Renforth
Verified Buyer
“Ordered flowers to be delivered to my 2 best friends, both received them and are absolutely delighted with them.”
Helpful Report
Posted 4 years ago
Dear Mrs Renforth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Ron Ward
Verified Buyer
“I am not sure if it is already stated that the flowers will arrive essentially in bud but it needs to be well spelled out. The flowers i ordered to be delivered as a gift arrived in bud and at first seemed less than impressive but in a couple of days they blossomed out into a beautiful arrangement. Maybe for a special occasion, it might be worth having them delivered a couple of days in advance so that they are at their best on the day. I realise that the flowers travel better in bud. Overall very satisfied again.”
Helpful Report
Posted 4 years ago
Dear Mr Ward, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Gillian Scales
Verified Buyer
“The flowers arrived promptly and in excellent condition. They have been much admired.”
Helpful Report
Posted 4 years ago
Dear Mrs Scales, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Susan Oconnor
Verified Buyer
“Unfortunately the message wasn't delivered so my friend didn't know who had sent them til I checked they'd been received. She was pleased with them !”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the missing message. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience.One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Margaret Taylor
Verified Buyer
“Beautiful flowers. Delivered all in tact & on time. Thank you once again.”
Helpful Report
Posted 4 years ago
Dear Mrs Taylor, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Maureen Franklin
Verified Buyer
“I bought these orchids for a friends birthday and having just seen her and them I can only say I would definitely use this company again. I had a bad experience sending flowers to the same friend last year which lasted two days so was a little concerned this time, but no need, the orchids are beautiful, well packaged with stems in small individual plastic sleeves with a nutrient in them. My friend was delighted as was I and we have both saved your contact details for future use. MANY THANKS.”
Helpful Report
Posted 4 years ago
Dear Mrs Franklin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr G Bunkall
Verified Buyer
“Flowers were delivered on the day(s) requested and seemed to be OK after travel. The recipients were very pleased with them. A service we shall use again. Thanks.”
Helpful Report
Posted 4 years ago
Dear Mr Bunkall, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Thelma Thompson
Verified Buyer
“Efficient service lovely flowers which last well. very pleased . Also web site for ordering is easy to follow.”
Helpful Report
Posted 4 years ago
Dear Miss Thompson, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christine Willies
Verified Buyer
“I like to get the flowers from you as fresh. I upgraded for more flowers I was with my daughter when they arrived and I could have got the same amount from a supermarket. I was disappointed. The flowers were delivered to time. The one positive”
Helpful Report
Posted 4 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for any disappointment caused. Our flowers arrive in bud and then bloom once stems are cut and put in water to ensure they have longer vase life. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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