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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Patricia Green
Verified Buyer
“The flowers were bought for my daughter as a thank you. She was very pleased with them. Arrived as buds so would last a lot longer. Very colourful, value for money. Would order again”
Helpful Report
Posted 5 years ago
Dear Patricia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Linda Martin
Verified Buyer
“Beautiful flowers, arrived in excellent condition and on the date requested.”
Flowers by Post UK Limited 5 star review on 4th February 2021
Helpful Report
Posted 5 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase and thank you for the photo. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Philip Harding
Verified Buyer
“Delivered on time to a small village in Scotland and quality of the flowers was excellent.”
Helpful Report
Posted 5 years ago
Dear Philip, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr David Howard
Verified Buyer
“Flowers arrived on time, in good condition, and the message was appreciated.”
Helpful Report
Posted 5 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Beverley Bradley
Verified Buyer
“Not seen them personally but the recipient said they were beautiful. They were delivered on the day/date requested!”
Helpful Report
Posted 5 years ago
Dear Beverley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Rachel Smith
Verified Buyer
“Very pleased with the carnations I sent to my friend & daughters. Arrived very well packed & fresh. Will definitely use Flowers by Post again.”
Helpful Report
Posted 5 years ago
Dear Rachel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Elaine Ball
Verified Buyer
“Beautiful flowers, I needed to change the message after order had been done. sent a email and got a response straight away great service”
Helpful Report
Posted 5 years ago
Dear Elaine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Joy Hull
Verified Buyer
“Purchased for my sister, she loved them.”
Helpful Report
Posted 5 years ago
Dear Joy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Adrian Elvin
Verified Buyer
“Excellent flowers and arrived on time also lasted well”
Helpful Report
Posted 5 years ago
Dear Adrian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Peter A. Jackson
Verified Buyer
“Great flowers spoilt by a flimsy card with the word ‘Anniversary’ misspelt on the front! I mean come on, is it really that difficult? Then to add insult to injury, you duplicated the charge to my Visa card on 26th January. Please refund the duplicate debit immediately.”
Helpful Report
Posted 5 years ago
Dear Peter, Please accept our sincere thanks for posting a review following your recent purchase. Please accept pur apologies for the misspelling of the card on the front and also for the duplicate transaction. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Michael Knapton
Verified Buyer
“I ordered this tied bunch as a gift for a relative. She is thrilled with them and sent me photographs. They look lovely and I am so pleased with my order. Delivery was quick and the flowers were in excellent condition. First time I have used Flowers by Post and would have no hesitation in using them again.”
Helpful Report
Posted 5 years ago
Dear Michael, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Geoff Marshall
Verified Buyer
“Excellent selection of carnations which look beautiful.Only minus was that the printed message on the front of the card was missing.”
Helpful Report
Posted 5 years ago
Dear Geoff, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Jodie Sullivan-Alii
Verified Buyer
“Really disappointed, the flowers looked nothing like the picture that were on the website, tried to email a complaint but it bounced back. Not very good customer service”
Helpful Report
Posted 5 years ago
Dear Jodie, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused. please also be advised the reason your email kept bouncing back was because of an external problem with Microsoft at the beginning of the week. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Shaun Pengelly
Verified Buyer
“Recipients of flowers were very happy with the selection and having them arrive on time and in good condition.”
Helpful Report
Posted 5 years ago
Dear Shaun, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr John Scott
Verified Buyer
“ARRIVED ON TIME AND IN GOOD CONDITION, RECIPIENT VERY PLEASED WITH GIFT.”
Helpful Report
Posted 5 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Pearl Moore
Verified Buyer
“Flowers were delivered on the right day to my daughter for her birthday. I have never ordered flowers before & not able to visit due to current pandemic restrictions. I was very worried this might be a scam as had no confirmation of my order. You explained this later after I emailed you.”
Helpful Report
Posted 5 years ago
Dear Pearl, Please accept our sincere thanks for posting such a positive review following your recent purchase. From time to time our email confirmations are directed to the junk or spam box. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Susan Drake
Verified Buyer
“Beautiful flowers and chocolates delivered to my daughter. Thank you so much. More than satisfied and will order from you again”
Helpful Report
Posted 5 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Isobel Sievewright
Verified Buyer
“Neice very happy with flowers”
Helpful Report
Posted 5 years ago
Dear Isobel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms Deborah Knox
Verified Buyer
“Lovely flowers, good packaging, delivered on time, great price - would definitely recommend Flowers by Post.”
Helpful Report
Posted 5 years ago
Dear Deborah, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Joan Smith
Verified Buyer
“The flowers arrived when I wanted them to and were exactly as ordered and good condition. Very pleased with the service.”
Helpful Report
Posted 5 years ago
Dear Joan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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