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Flowers by Post UK Limited Reviews

4.7 Rating 14,256 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

Write Your review

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Dr Timothy Thompson
Verified Buyer
“Poor display, rather sparse and not as good as the original photo on the order form.”
Helpful Report
Posted 3 years ago
Dear Timothy, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. All our flowers come in bud and open up once stems are trimmed and placed in water to ensure they have longer vase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs JP Jones
Verified Buyer
“Flowers arrived in time and were as described. They opened out beautifully a day later and are healthy and well-scented. A good number of flowers. Service and goods are value for money.”
Helpful Report
Posted 3 years ago
Dear Mrs Jones, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Neil Warren
Verified Buyer
“Excellent service and flowers were in very good quality. Would recommend”
Helpful Report
Posted 3 years ago
Dear Neil, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MISS JUNE COOMBES
Verified Buyer
“The lady I spoke to when I ordered the flowers was friendly and very helpful with the type of bouquet I wanted sent. The flowers arrived the next day as promised and the recipient was over the moon with them.”
Helpful Report
Posted 3 years ago
Dear June, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Anne Andrews
Verified Buyer
“My friend said the carnations were good. They arrived the day stated.”
Helpful Report
Posted 3 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Ashley Singer
Verified Buyer
“Fast turnaround and lovely flowers.”
Helpful Report
Posted 3 years ago
Dear Ashley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Chris Mercer
Verified Buyer
“Sorry for the delay. I have just received confirmation that the flowers arrived but somehow not the message l sent. Probably thrown out with the box, not blaming you at all. Many thanks.”
Helpful Report
Posted 3 years ago
Dear Chris, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Dr Linda Lawton
Verified Buyer
“Always a wonderful service, I have used Flowers by post for years and have never been disappointed. Friends are always delighted with the flowers.”
Helpful Report
Posted 3 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Susan Nichols
Verified Buyer
“The flowers arrived on time but when opened some of the flowers had gone over and the petals were falling off. For me, it was embarrassing as I had bought them for my sister's birthday.”
Helpful Report
Posted 3 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Patricia Williams
Verified Buyer
“My cousin is a flower arranger…she loved the flowers and they look lovely so thankyou”
Helpful Report
Posted 3 years ago
Dear Patricia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Elizabeth Mathis
Verified Buyer
“Flowers were very nice and got there on time”
Helpful Report
Posted 3 years ago
Dear Elizabeth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Carolyn Hoyle
Verified Buyer
“Brilliant. Order taken efficiently, flowers arrived very quickly and I believe they were in excellent condition and lasting well. I will certainly use Flowers by Postagain”
Helpful Report
Posted 3 years ago
Dear Carolyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jacqueline Campbell
Verified Buyer
“My sister was delighted with the flowers. They looked beautiful and smelt lovely.”
Helpful Report
Posted 3 years ago
Dear Jacqueline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Julia Clench
Verified Buyer
“The flowers left outside all night. Friend in but they did not ring or wait. flower needed to be revived. Disappointed on the size of the bunch considering cost.”
Helpful Report
Posted 3 years ago
Dear Julia, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr David Bamford
Verified Buyer
“Arrived on the correct day in good condition and looking good.”
Helpful Report
Posted 3 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Donna Mccourt
Verified Buyer
“Excellent service and definitely excellent flowers will be purchasing again”
Helpful Report
Posted 3 years ago
Dear Donna, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Lady Frances Wolverton
Verified Buyer
“Your service is excellent in every way from punctual efficient delivery to a good selection of fresh flowers but made difficult for me to order as I live in Italy so have a foreign mailing address which your website won't accept in spite of using a UK credit card.. As I don't have this problem using other UK companies perhaps your website could be improved? As it is I usually have to ring you to place an order which adds to the cost.”
Helpful Report
Posted 3 years ago
Dear Lady Wolverton, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sarah Bradley
Verified Buyer
“I was so impressed by flowers by post. Really helpful service making it easier to ensure that the flowers weren’t missed or lost. Beautiful flowers really appreciated by my daughter”
Helpful Report
Posted 3 years ago
Dear Sarah, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Heather Kershaw
Verified Buyer
“Excellent service. Flowers were lovely. Arrived on time. Will definitely use again”
Helpful Report
Posted 3 years ago
Dear Heather, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Janet Johnston
Verified Buyer
“The flowers were delivered on day requested. The receprient has highly delighted with the freshness and beauty of the bouquet.”
Helpful Report
Posted 3 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,256 reviews
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