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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mr John Stedman
Verified Buyer
“The flowers arrived mid-afternoon. They appeared very dry on arrival, but we thought that they would freshen up after being placed in water. They didn't. The flowers also didn't look quite as generous as those depicted on the seller's website. I contacted Flowers by Post and received a reply reading "Please allow another few days for the bouquet to go from bud to bloom. If there is no change, please kindly contact us and we will look into this for you." They didn't improve and by then the moment had passed, so there was little point in making further contact - just made a note not to use Flowers by Post again. I have used several similar companies in the past, but have never been as disappointed as I was with this one.”
Helpful Report
Posted 3 years ago
Dear Philip, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Mavis Cundy
Verified Buyer
“The recipient was delighted with the flowers she received.”
Helpful Report
Posted 3 years ago
Dear Mavis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Wendy Butcher
Verified Buyer
“Flowers looked great and delivered on time as promised”
Flowers by Post UK Limited 5 star review on 1st February 2023
Helpful Report
Posted 3 years ago
Dear Wendy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr James Clarke
Verified Buyer
“As always delivered on time, thank you”
Helpful Report
Posted 3 years ago
Dear James, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Tina Lyons
Verified Buyer
“My friend was really pleased with the flowers. Thank you.”
Helpful Report
Posted 3 years ago
Dear Tina, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Marian Adams
Verified Buyer
“The Harmony bunch of flowers was delivered on the day i requested to Scotland the lady who i sent them to said they were beautiful roses pale pink with white astronomer. So appropriate for the passing of a family member.”
Helpful Report
Posted 3 years ago
Dear Marian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Genevieve Smith
Verified Buyer
“My daughter was very pleased with the flowers. She sent me a photo and they looked lovely. Thank you”
Helpful Report
Posted 3 years ago
Dear Genevieve, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Stephen Murphy
Verified Buyer
“Somewhat disappointed, wasn't aware that the freesias I ordered would be bud form and they were rather dehydrated and drooping as well. Not what I expected my Mother would receive on her Birthday. Didn't look in the slightest like the photo. Hopefully they will recover and look better once they open but her Birthday will be over then.”
Helpful Report
Posted 3 years ago
Dear Stephen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. All our flowers come in bud, once the stems are trimmed and placed into water, they start to drink up and open up. We like our flowers to have longer vase life. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Michael Toon
Verified Buyer
“Easy to use website. Very efficient. Flowers arrived next day. Recipient thought they were lovely. Thank you.”
Helpful Report
Posted 3 years ago
Dear Michael, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sally Paul
Verified Buyer
“I ordered these flowers for a 25th anniversary, the photo sent to me looked lovely 12 red roses, arrived on time and appreciated by recipients.”
Helpful Report
Posted 3 years ago
Dear Sally, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Annette Faff
Verified Buyer
“Good service delivered on time recipient said flowers were lovely.”
Helpful Report
Posted 3 years ago
Dear Annette, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jacqueline Cowley
Verified Buyer
“The latest flowers I sent to my cousin were beautiful and fresh looking.”
Helpful Report
Posted 3 years ago
Dear Jacqueline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jean Wade
Verified Buyer
“My best friend was really pleased with this bouquet which arrived as promised on 23 Jan in excellent condition”
Helpful Report
Posted 3 years ago
Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Mary Stoten
Verified Buyer
“My sister-in-law loved them especially the scent! Thanks!”
Helpful Report
Posted 3 years ago
Dear Mary, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Diane Adlington
Verified Buyer
“Dreadful. I didn't notice the very 'small' print and assumed the flowers would like similar to the picture shown. Look at the difference below. I hid the price to show the recipient what I thought I'd sent! I complained but instead of an apology, I was told the small print stated the picture was different than the display I'd purchased. Will not use this firm again.”
Helpful Report
Posted 3 years ago
Dear Diane, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MR EDGAR MELLUISH
Verified Buyer
“once again first class delivery and the lady was very pleased with the flowers & gift.”
Helpful Report
Posted 3 years ago
Dear Edgar, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MR EDWIN ALBERT Keen
Verified Buyer
“Recipient was very pleased with the flowers and has they always arr”
Helpful Report
Posted 3 years ago
Dear Edwin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Margaret Hewitson
Verified Buyer
“I was extremely disappointed as the flowers were intended for a dear friends 80th birthday but didn't reach her until the following day.”
Helpful Report
Posted 3 years ago
Dear Margaret, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Katie Frampton
Verified Buyer
“Very easy to use your website abs a great choice to choose from”
Helpful Report
Posted 3 years ago
Dear Katie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Maureen Haigh
Verified Buyer
“The colours and smells all fitted together.”
Helpful Report
Posted 3 years ago
Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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