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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Carol Brennan
Verified Buyer
“Recently purchase some carnations. My Sister told me they were great!!!”
Helpful Report
Posted 4 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
MR Thomas Turner
Verified Buyer
“SPLENDID SERVICE, QUALITY PRODUCT, RECIPIENT DELIGHTED.”
Helpful Report
Posted 4 years ago
Dear Thomas, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Pat Jones
Verified Buyer
“The person who received the flowers was very pleased but I cannot comment on the quality of the flowers. When I rang you to check if they’d been delivered the person I spoke to did not know they had been received or when they’d be delivered. In fact they had arrived the previous day on time.”
Helpful Report
Posted 4 years ago
Dear Pat, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any inconvenience caused regarding the delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Judy EAGLES
Verified Buyer
“Recipient happy to receive the flowers, but they didn’t arrive the next day as advised ,so flowers looked a bit tired , hopefully they will last”
Helpful Report
Posted 4 years ago
Dear Judy, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website 95% of orders arrive on your chosen day., Royal Mail is experiencing high volumes of parcels which is resulting in delays. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
MRS VERONICA HARTLEY
Verified Buyer
“I haven’t seen the flowers but my friend was really thrilled with them for her birthday. She rang me and told me how lovely they were, so I am now thanking you so much and I will certainly use you again. Very many thanks, from Veronica”
Helpful Report
Posted 4 years ago
Dear Veronica, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Philip Turland
Verified Buyer
“Excellent service as always. A friend of mine received the flowers I sent a day ahead of the scheduled delivery. Customer service is amazing too always there to help out and accommodate in a very prompt & efficient manner. I highly recommend Flowers by Post.”
Helpful Report
Posted 4 years ago
Dear Philip, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Karen Greenway
Verified Buyer
“Christmas bouquet arrived on time and was well wonderful according to the recipient. Well worth it.”
Helpful Report
Posted 4 years ago
Dear Karen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Meg Conn
Verified Buyer
“I was really pleased with the flowers and plant very beautiful, thank you. Meg.”
Helpful Report
Posted 4 years ago
Dear Meg, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Margaret Edwards
Verified Buyer
“Easy to order arrived on agreed date, flowers were beautiful, will definitely use company again”
Flowers by Post UK Limited 5 star review on 19th December 2021
Helpful Report
Posted 4 years ago
Dear Margaret, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Navdeep Sahib
Verified Buyer
“Such beautiful flowers were sent to my recipient who was over the moon receiving the flowers. My purchases with flowersbypost.com are always of great quality and service”
Helpful Report
Posted 4 years ago
Dear Navdeep, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jacqueline Anne Parris
Verified Buyer
“Excellent quality. Delivered on time. Easy to use booking system. Will continue using Flowers By Post! Well done, Merry Christmas”
Helpful Report
Posted 4 years ago
Dear Jacqueline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sheila Horner-glister
Verified Buyer
“I ordered two bouquets of flowers and one Orchid and one Pot Rose recently. The recipient of the Rose was a little worried when she discovered black ribbon tied around the pot. Surely black is used for Funeral flowers NOT Christmas!”
Helpful Report
Posted 4 years ago
Dear Sheila, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Liz Hammond
Verified Buyer
“Great as usual! Thankyou,”
Helpful Report
Posted 4 years ago
Dear Liz, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Raymond Macpherson
Verified Buyer
“The flowers arrived really fresh on time. The recipients both said, what beautiful carnations they will last over well over Christmas.”
Helpful Report
Posted 4 years ago
Dear Raymond, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kathy McCue
Verified Buyer
“Excellent company. Have used them for years now and the flowers are always very fresh and arrive on time. Highly recommended.”
Helpful Report
Posted 4 years ago
Dear Kathy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Brenda Harvey
Verified Buyer
“Saw a picture of flowers sent to somebody recovering from covid. They looked fine”
Helpful Report
Posted 4 years ago
Dear Brenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Brenda Dagnall
Verified Buyer
“Beautiful red carnations purchased Christmas 2020 and 2021 for church Christmas flower arrangements”
Flowers by Post UK Limited 5 star review on 19th December 2021
Helpful Report
Posted 4 years ago
Dear Brenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Janet Kells
Verified Buyer
“I would recommend this service, the recipients of the flowers said they were wonderful and the company was helpful in sorting out addresses with me to ensure the present arrived”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kathleen Bridger
Verified Buyer
“Flowers lovely but candle broken.”
Helpful Report
Posted 4 years ago
Dear Kathleen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the broken candle on arrival. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Nancy Loughlin
Verified Buyer
“Fantastic service, prompt delivery, great flowers.”
Helpful Report
Posted 4 years ago
Dear Nancy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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