Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.77

3.8 Rating 1,148 Reviews

68 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.8

Based on 1,148 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered to wrong address No notification to donor or recipient Left in sun all day No external packaging Wrong type of flowers”

Helpful Report

Posted 8 months ago

“"I recently ordered same-day delivery, and the service was exceptional. The flowers were stunning, identical to the photo, and the recipient was thrilled.”

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Posted 8 months ago

“Ordered at noon on Saturday for same day delivery. No communication received until I queried it on Monday morning. Was then told that there was no florist available on Saturday and that they will be received sometime on Monday. Will not use again.”

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Posted 8 months ago

“Fantastic turnaround, saved me with the same day delivery, will use again”

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Posted 8 months ago

“I ordered some flowers to be delivered which were cancelled by yourselves, 8 days on I am still waiting for a refund and my emails about this are being ignored”

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Posted 8 months ago

“order not received and no contact”

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Posted 8 months ago

“Beautiful, fresh & such colourful flowers!! Presented so well!! Exactly (If not better) as to what I ordered! My friend who the flowers were sent to stated “it’s the nicest bouquet she’s ever received ” Ordered and delivered on the same day…. I would highly recommend using the flower shop network!! I was very impressed!!!”

Flower Shops Network 5 star review on 13th August 2025

Helpful Report

Posted 8 months ago

“I'm located in the U.S., and it can be a struggle to have flowers delivered to friends in England, but this shop made it so easy. They were able to accommodate next-day delivery. I will definitely be working with them again. Thank you!”

Helpful Report

Posted 8 months ago

“The day before the flowers were to be delivered I got a message saying they didn't have the flowers I ordered. They were for a funeral the next day so I was in a panic. They did finally make it on time but the flowers were nothing like the picture I had ordered. They were happy with the arrangement but it wasn't nearly as nice as I had hoped.”

Helpful Report

Posted 8 months ago

“Awful service, missed my email, message not copied correctly and then they tried to deliver flowers to the wrong house a day late! These flowers were for the anniversary of my mums son passing and was supposed to provide comfort on such a hard day. Shocking service, horrendous after care and I’d never use them again!”

Helpful Report

Posted 8 months ago

“I ordered a hat box of flowers for a reason, they were more expensive because of this. They sent a normal bag a day late. It was for a birthday. So not happy”

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Posted 8 months ago

“Firstly, this bouquet of flowers was ordered after a loss of life in the family. Then we were told that they could not be delivered. I then received a conflicting email, which told me that the flowers had in fact reached their destination. As this involved a bereavement. I felt unable to contact the recipients due to very tragic circumstances. I then decided to phone the number on the website and was told that this number was unobtainable . I tried several times but with no success. I wish I had read some of these reviews before ordering. I will not use this service again.”

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Posted 8 months ago

“flowers were of high quality.”

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Posted 8 months ago

“The flowers were beautiful and fresh; the colour's were as vibrant as the picture showed.”

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Posted 8 months ago

“Flowers and chocolates were delivered with speed and efficiency and the recipient was very happy with the 'standard' of the flowers and chocolates!”

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Posted 8 months ago

“Wonderful flowers and superb service. I would recommend to anyone.”

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Posted 8 months ago

“Hopeless never got flowers and 11 day's later still waiting for my refund. Don't use them!!”

Helpful Report

Posted 8 months ago

“So I have been charged for my flowers and the order was not delivered, also had no contact or response from email or phone call,”

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Posted 8 months ago

“Good product, speedily delivered”

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Posted 8 months ago

“My sister was very happy with the flowers”

Helpful Report

Posted 8 months ago

Flower Shops Network is rated 3.8 based on 1,148 reviews