Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.77

3.8 Rating 1,148 Reviews

68 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.8

Based on 1,148 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scam, never order.”

Helpful Report

Posted 8 months ago

“Flowers not delivered”

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Posted 8 months ago

“Delivered on time”

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Posted 8 months ago

“This turned out to be a very stressful experience. I placed my order on the Sunday for delivery the following Thursday. Plenty of notice so there should be no problems. Wrong. Nothing delivered on Thursday. I phoned Friday morning and having listened to 20 minutes of "you are number 1 in the queue " I hung up and sent an email. Got a reponse about an hour later apologising and saying order would be delivered later that day. Relived. Got an email about 4pm local time saying order delivered. Contacted my friend NOTHING DELIVERED. phoned the contact number in the delivery notification to be advised I have a wrong number. Maybe I misdailled. Tried again. Same response. So at this point I think I have been scammed. I sent an email to th company. No response. Scam ? At this point I thought about leaving a warning review on your Website. One last try. On the Saturday morning I telephoned, and finally got through. After more checking and more apologising I was told the order would be delivered by 1pm. This came and went . SCAM?. FInally I recieved a text from my friend just after 3pm saying order delivered. Over 2 days late. The flowers were lovely but in my view the chocolates were disappointing. A box of milk tray that you can buy at the local Tesco for about £5.00. After all the stress I will not be using your service again. If I had not contacted my friend after the delivery notification nothing would have been delivered and I would have been out of pocket. Very nearly the scam result that I was concerned about.”

Helpful Report

Posted 8 months ago

“The flowers were lovely. Didn't last long but were nice. The Vase i ordered never arrived, and despite 2 emails, no response from seller. So the customer service is disappointing.”

Helpful Report

Posted 8 months ago

“The order arrived 2 days late despite me confirming by email as requested. I had to call them to chase it otherwise I would have still been waiting. What did eventually arrive was far from what had been ordered. £106 paid for a deluxe bouquet and chocolates and what arrived looked like a £40 bouquet from M and S and a small tin of M&S biscuits which cost about £3/4. This was supposed to be a gift for my wedding anniversary, most disappointed and won't be using them again.”

Helpful Report

Posted 8 months ago

“Flowers not delivered. There seem to be a few on here the last few days. My son payed £72 for them. They have never been received. No reply to emails and no one is answer when you call. This will be taken further.”

Helpful Report

Posted 8 months ago

“The flowers were not delivered. Trying to contact this organisation by the phone number provided or the web address proved fruitless. My advice is to avoid using this organisation.”

Helpful Report

Posted 8 months ago

“The flowers were not delivered. Trying to contact this organisation by the phone number provided or the web address proved fruitless. My advice is to avoid using this organisation.”

Helpful Report

Posted 8 months ago

“flowers where not sent on the same day, I ordered 1st thing so they can be delivered specifically on the same day, not only where they not sent on the same day, when my wife finally got the flowers the roses where half dead, never using this service again, TERRIBLE”

Helpful Report

Posted 8 months ago

“My Friend loved her flowers, I will order from the flower shops network again.”

Helpful Report

Posted 8 months ago

“I paid by Apple Pay and at no point was I given the option to change the delivery address. I sent an email straight away. I rang several times from 8am answer phone saying office open at 8am. Then at 8.30 phone was ringing saying I was number 2 in queue. Held on and when it was my turn it went straight to answer phone. This happened 3 times. I then looked on Trust Pilot and reviews were shocking. I should have looked there first. Found owners name and searched him on LinkedIn. That gave me another company name which I rang and a lady said she would get someone to change the delivery address. This is not acceptable. I was on holiday trying to sort this. Terrible service”

Helpful Report

Posted 8 months ago

“I am sorry as I am unable to give a review on the flowers but I am sure they were just what we ordered. I will use you company again if zi have the need to send flowers in the UK again. Thank you.”

Helpful Report

Posted 8 months ago

“You never delivered the flowers and my mum had nothing for her birthday .. I think this is a scam had to raise a bank dispute because 70gbp down terrible service”

Helpful Report

Posted 8 months ago

“Delivered late and delivered different flowers than was ordered Very disappointed from start to finish won’t be comping back”

Helpful Report

Posted 8 months ago

“Would definitely recommend Flower Shops Network , my order was delivered promptly and the flowers were beautiful!”

Helpful Report

Posted 8 months ago

“My daughter said her flowers were "stunning" Thank you.”

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Posted 8 months ago

“My daughter was thrilled with the basket of flowers for her birthday”

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Posted 8 months ago

“Flowers were lovely. But I ordered a vase with the flowers. This did not arrive, and I have emailed twice now with no response. A response to an incomplete order wpuld be appreciated.”

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Posted 8 months ago

“Very efficient service, kept in touch regularly due to me putting wrong address which they had no problem altering and beautiful flowers arrived on time ..”

Helpful Report

Posted 8 months ago

Flower Shops Network is rated 3.8 based on 1,148 reviews