Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.69

3.7 Rating 1,263 Reviews

66 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thank you, flowers arrived as expected and on due date. Much appreciated as ordered from Australia.”

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Posted 10 months ago

“My friend was absolutely delighted with her flowers, so Thank you for delivering them. My only criticism, was that I had 2 emails wanting confirmation of address, name and phone number,on the day, even though I'd used you less then 3 months before to deliver to the same place!!!”

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Posted 10 months ago

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Posted 10 months ago

“The flowers I chose were advertised online in a purple presentation box which I wanted but when delivered they were just wrapped in cellophane and tissue paper with no box. They were also delivered prior to the time I requested but thankfully someone was home to receive them.”

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Posted 10 months ago

“I have seen photos of the arrangement:it is beautiful and loved by the recipient Thank you”

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Posted 10 months ago

“Two separate orders, both cancelled on the day of delivery with no alternatives offered. Atrocious. Will not be using this service again, no consideration for the buyer or recipient.”

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Posted 10 months ago

“Did not deliver the flowers”

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Posted 10 months ago

“Didn’t deliver a same day delivery for 3 consecutive days”

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Posted 10 months ago

“Delivered well on time. My daughter was very pleased with the basket of flowers Thank you for the excellent service Regards R S.”

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Posted 10 months ago

“I ordered violet vibes, and something completely different was delivered.”

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Posted 10 months ago

“We ordered from New Zealand , and the flowers delivered were on time , fresh and a great selection Many thanks for great service”

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Posted 10 months ago

“Ordered flowers for my partners birthday. They attempted delivery but didn't leave the flowers. Tried calling and the number goes straight to music on hold and nobody answers. Sent an email asking why the flowers hadn't been delivered, response was they had been, but they hadn't. So emailed again asking for a full refund, got a reply from them with an email trial that wasn't my complaint with an explanation of somebody else's non delivery and telling them that they were not getting a refund, email was quite rude tbh. So it wasn't just me that had not received my flowers. My bank got a full refund and I will not be using this company again. Strongly suggest they change there delivery service.”

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Posted 10 months ago

“Excellent next day delivery service. The flowers were fresh and very good quality. More expensive than some of the other online flower services. I will certainly use them again. Great service, thank you!”

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Posted 10 months ago

“The flowers were exactly what I wanted and I needed a last minute change tonthe delivery which was deslt with fantastically. Excellent service all around.”

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Posted 10 months ago

“Ordered flowers for my daughters 18th delivered on time flowers were absolutely gorgeous”

Flower Shops Network 5 star review on 11th December 2025

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Posted 10 months ago

“I ordered the flowers on Thursday for Delivery on Friday, my wife's birthday. I went home from work at 3.30 and they hadn't arrived. I waited until 4.30 and they still hadn't arrived so I tried to phone but got put on hold for 20 minutes, so I hung up and sent an email saying that the flowers hadn't been delivered and I wanted a full refund as it spoilt my wife's birthday. However at 7.00 in the evening the flowers were delivered, the flowers were lovely but 7.00 in the evening is far too late. I won't be ordering again.”

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Posted 10 months ago

“Easy to order service and delivery on time with no dramas.”

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Posted 10 months ago

“Amazing service and very helpful The delivery was on time and the flowers Fresh and nice Thank you”

Flower Shops Network 5 star review on 9th December 2025

Helpful Report

Posted 10 months ago

“The flowers were beautiful and my daughter was very happy. The reason I knocked a point off is because the confirmation of delivery came several days after and the delivery. Also, when I tried to call the opening hours were very limited and when I did connect I was in a queue for a long time and eventually gave up as I was connected via an international call. It would be good if confirmation of delivery was simultaneous to help reduce customer anxiety.”

Helpful Report

Posted 10 months ago

“I ordered the flowers for same day delivery. They arrived on time, and my friend said they were absolutely gorgeous. A lovely selection, very fresh and well arranged. A wonderful service and flowers. Thank you.”

Helpful Report

Posted 10 months ago

Flower Shops Network is rated 3.7 based on 1,263 reviews