Ferns & Petals Reviews

"Very bad experience, i ordered gerberas with glass vase, they show very beautiful pics on site , but layer they mail you that neither gerbera neither vase is available. You have to purchase something else. So i ordered pink flowers with a sitting base bouquet. When we received flowers they wrre just moist and just taped at tbeir stems. It was not even a proper bouquet costing me Rs 1090. Worst experience, not trustworthy at all"

"Very bad experience, i ordered gerberas with glass vase, they show very beautiful pics on site , but layer they mail you that neither gerbera neither vase is available. You have to purchase something else. So i ordered pink flowers with a sitting base bouquet. When we received flowers they wrre just moist and just taped at tbeir stems. It was not even a proper bouquet costing me Rs 1090. Worst experience, not trustworthy at all"

"Bad product quality for $120++ (see photos)"

"Bad product quality for $120++ (see photos)"

"Actually the rating should be WORST.\r\n\r\n\r\nIt is literally broad daylight cheating, robbery or any other appropriate word that you can put.\r\n\r\n\r\nMy experience is that I wanted to gift my wife blue Orchids and what I got in return was a blue painted orchids. We realized it only the next day when we wanted to shift the flowers from the FNP pack to a vase. Our hands turned blue colour and was clearly evident that we were cheated.\r\n\r\n\r\nWhen we went to the customer care the next day, they just closed the ticket by saying that we should have got back to them with the query within 48 hours. It cant get easier than this for FNP to close the call and they did it.\r\n\r\n\r\nSo I will never ever buy any product from FNP because they dont take ownership. All those reading this review please dont take a chance."

"All the items upside down and inferior !!"

"Title: A Disheartening Experience with FNP - Order #50915385\r\n\r\nIf there were a way to rate my experience with FNP\u2019s order #50915385 with negative stars, I would. What was supposed to be a beautiful gesture turned into a disheartening ordeal, thanks to FNP\u2019s lack of commitment to quality and customer satisfaction.\r\n\r\nThe flowers, which arrived on time, became a symbol of disappointment as they wilted and turned stale less than a day after delivery. This rapid deterioration not only questioned the freshness of the products but also the integrity of the company that stands behind them.\r\n\r\nWhen I reached out to FNP, hoping for understanding and a resolution, I was met with a rigid adherence to a policy that seems designed more to protect FNP than to serve or respect their customers. According to them, any complaint lodged beyond a narrow 48-hour window post-delivery is considered void, a policy that is as unreasonable as it is indicative of their reluctance to address genuine customer grievances.\r\n\r\nThe response from their customer service, while timely, was a hollow recitation of policy, lacking empathy or a genuine desire to rectify the issue. It was clear from this interaction that FNP values policies over people, and bureaucratic procedures over genuine customer satisfaction.\r\n\r\nThis experience has been enlightening but for all the wrong reasons. It revealed a company that is unwilling to stand behind its products or to foster positive relationships with its customers. I strongly advise against using FNP for any occasion. There are numerous other services out there that value their customers and deliver quality products that bring joy, not disappointment.\r\n\r\nIn conclusion, FNP has lost a customer in me, and I will make sure to share this dismal experience with anyone considering their services. It\u2019s not just about the flowers that failed to last a day; it\u2019s about a company that refuses to acknowledge and rectify their failings. Buyer beware.\r\n\r\nThis review is straightforward and conveys the frustration and disappointment experienced, making it clear why future potential customers might want to reconsider before placing an order with FNP."