Title: A Disheartening Experience with FNP - Order #50915385 If there were a way to rate my experience with FNP’s order #50915385 with negative stars, I would. What was supposed to be a beautiful gesture turned into a disheartening ordeal, thanks to FNP’s lack of commitment to quality and customer satisfaction. The flowers, which arrived on time, became a symbol of disappointment as they wilted and turned stale less than a day after delivery. This rapid deterioration not only questioned the freshness of the products but also the integrity of the company that stands behind them. When I reached out to FNP, hoping for understanding and a resolution, I was met with a rigid adherence to a policy that seems designed more to protect FNP than to serve or respect their customers. According to them, any complaint lodged beyond a narrow 48-hour window post-delivery is considered void, a policy that is as unreasonable as it is indicative of their reluctance to address genuine customer grievances. The response from their customer service, while timely, was a hollow recitation of policy, lacking empathy or a genuine desire to rectify the issue. It was clear from this interaction that FNP values policies over people, and bureaucratic procedures over genuine customer satisfaction. This experience has been enlightening but for all the wrong reasons. It revealed a company that is unwilling to stand behind its products or to foster positive relationships with its customers. I strongly advise against using FNP for any occasion. There are numerous other services out there that value their customers and deliver quality products that bring joy, not disappointment. In conclusion, FNP has lost a customer in me, and I will make sure to share this dismal experience with anyone considering their services. It’s not just about the flowers that failed to last a day; it’s about a company that refuses to acknowledge and rectify their failings. Buyer beware. This review is straightforward and conveys the frustration and disappointment experienced, making it clear why future potential customers might want to reconsider before placing an order with FNP.