fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.28

4.3 Rating 759 Reviews

81 %

of reviewers recommend fonegiant

Company Reviews

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Metrics

4.3

Based on 759 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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Mateo Klassen

Ruben Alcaraz

fonegiant 1 star review on 25th April 2025

Anonymous

Supremeassetsrecovery.org

fonegiant 5 star review on 23rd April 2025

Aiden Pinnock

fonegiant 3 star review on 20th April 2025

Williams

fonegiant 5 star review on 19th April 2025

Julia Casadei

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammed for $70K. Recovered everything with Harry Lucy’s help. harrylucy*977@*gmail.*com | WhatsApp: + 4 4 73 8 8 6 9 7 9 5 8”

Helpful Report

Posted 2 weeks ago

“My order was fulfilled within a week and was exactly as described. However, other than an automated email accepting the order there was no other communication from them despite their promise to advise when it had been shipped. I emailed them twice to ask them to confirm that they intended to fulfil the order but there was no response. Would have given 5 stars if the communication was better.”

Helpful Report

Posted 6 years ago

“Ok thanks again and I love you so”

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Posted 7 years ago

“I ordered an open line phone but I was given one that was locked with EE. It took me a week and several emails before I could use the phone with my own sim. Very disappointing.”

Helpful Report

(4.56946E+12) - Posted 7 years ago

“suppose to be next day delivery but waited a week gave me a free screen cover.. all in all phone is great”

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(7.65478E+17) - Posted 7 years ago

“waiting on phone but the website said in stock and 1 day delivery but i ordered after 2 so obviously it would take 2 days yet i got hone on the second day and it wast there so i rang the company and they said the phone was NOT in stock and it would take a WEEK from now or i could buy a grade c phone which i didn't want to do so now i have to wait but is very annoying as if i ordered for a birthday it would be after the birthday i would receive the phone. Dissapointed”

Helpful Report

Posted 7 years ago

“Wrong colour phone also no sim slot and phone is locked”

Helpful Report

Posted 8 years ago

“Recieved phone promptly , grade B , more knocks than expected also still locked to O2 , I'm waiting for an unlocking code , if it doesn't arrive today it's going back!”

Helpful Report

Posted 8 years ago

Dear Customer As promised we are sending out a replacement today with free tempered Glass Apologies for the inconveniences

Posted 8 years ago

“I am happy apart from it come damaged around the outside off the phone”

Helpful Report

(7.64896E+23) - Posted 8 years ago

“I bought Samsung Galaxy s7 edge but it didn't come with the original fast charger socket.”

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(8.94758E+15) - Posted 8 years ago

“Poor coms phone was delayed in the post phone worked O.K.”

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(8.95769E+14) - Posted 8 years ago

“By giving me the chance to upgrade from "good" to "very good".”

Helpful Report

(8.5739E+13) - Posted 8 years ago

“They didn't make me happy .. Phone arrived but wouldn't Satisfactorily Unlock .. The Issue remains unresolved with them AND IS COSTING ME MONEY but is still ongoing .. I am Hoping they will bite the bullet and facilitate a successful unlock ..”

Helpful Report

(2.31346E+11) - Posted 8 years ago

“I ordered my phone on Saturday and I still haven't recieved it it's been 2 days and it says that it's next day delivery I should of recieved it yesterday but havent”

Helpful Report

(7.85896E+15) - Posted 8 years ago

Apologies , I believe we have already discussed this problem , item will be dispatched to day

Posted 8 years ago

“Delivery after 2 days when quoted next day. Still not bad. Good value but description of phone as immaculate was a bit "generous". The phone had no major scratches or dents but had been well used and needed a good clean.”

Helpful Report

(7.58937E+13) - Posted 8 years ago

“Phone i requested was not in stock, took a week to resolve with a worse quality phone and a slight refund, although a tempered glass screen protector was added for free. Service - 2/5, Customer Service - 4/5”

Helpful Report

(65487463214) - Posted 8 years ago

“I was on the market for an upgrade but wasn't prepared to splash out a huge amount. So when I saw a Sony xperia Z2 black for £130 I thought I would jump at the chance. In the description it says good but didn't state that there was a crack on the screen next to the camera which I was slightly disappointed. Also there was a small scratch on the lens of the camera but doesn't affect the quality of the pictures. I had to factory reset the phone as it was still in the user mode from the previous owner. It would have been nice for the phone to be clean but unfortunately it wasn't. I also have to order a new cover for the charging point and sim card cover as the rubber seal came off within a few days of using the phone. The back glass cover was also very scratched and will need to be replaced. The box said white even though it was a black model and the charging cable wasn't a Sony brand but did work so not an ussue. There was a good tempered glass front cover included which I put on and the case was good but I had one ordered already. Apart from the few minor flaws this phone is working absolutely beautifully and am very happy with the speed of delivery and progress. I will be using your website again but I would suggest you put a better description to avoid disappointment for your future customers.”

Helpful Report

Posted 8 years ago

“Only thing wrong is screen leaked other then that really good paying like half the price if you anything to ask they reply fast”

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Posted 8 years ago

“The phone I received was faulty. This is quite a large inconvenience. However, the response from the company has been prompt and I have been promised a replacement upon return of this phone.”

Helpful Report

Posted 8 years ago

“Ordered phone on Friday and arrived on Wednesday. Phone was locked by network and I had to call to get number to unlock it. It took them 5 minutes to send me the unlocking code. Polite when dealing with my query.”

Helpful Report

Posted 9 years ago

fonegiant is rated 4.3 based on 759 reviews