Forever 21 Reviews

2.3 Rating 164 Reviews
31 %
of reviewers recommend Forever 21
2.3
Based on 164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 17%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How is accuracy and good condition of items delivered by Forever 21?
(1 month ago)
Greater than 73% of reviewers feedback is Forever 21 delivered accurate and undamaged order.
(1 month ago)
A

Delivery - Fast

100.00%
Industry Average