Fortnum & Mason Reviews

2.79 Rating 38 Reviews
45 %
of reviewers recommend Fortnum & Mason
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Anonymous
Anonymous  // 01/01/2019
I echo some of the other recent reviews. I have used F&M for a few years without complaint but this year one of my orders was placed on 2 December for delivery on 17th. I discovered on 20th that it had not been despatched.

No prior contact and on enquiry I get a "Dear Sir/Madam" email, still with no delivery date or explanation.

Perhaps "success" has gone to their head. Well complacency does not get my vote.
Posted 1 year ago
Shocking service at Christmas ordered a hamper never delivered terrible.
Posted 2 years ago
Fortnum & Mason is rated 2.79 based on 38 reviews