“I echo some of the other recent reviews. I have used F&M for a few years without complaint but this year one of my orders was placed on 2 December for delivery on 17th. I discovered on 20th that it had not been despatched.
No prior contact and on enquiry I get a "Dear Sir/Madam" email, still with no delivery date or explanation.
Perhaps "success" has gone to their head. Well complacency does not get my vote.”