Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,686 Reviews

93 %

of reviewers recommend Fotosense

4.7

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Fotosense 2 star review on 28th March 2025

Mye

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time of using this company and I have to say would recommend them to anyone after the easy way it was to order and how they kept in touch to let me know when to expect the product which was a very god price and exactly as described so highly recommend this company”

Helpful Report

Posted 10 years ago

“Tried to order on line but their payment facility wouldn't connect. Tried again later in day same thing. Had to email to make sure I hadn't been charged. Not a quick response but they did in the end. Ordered OK 3rd time and arrived very quickly”

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Posted 10 years ago

“Some delay on one item ordered but otherwise all ok”

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Posted 10 years ago

“took me along time to get through was told person was busy and would get them to phone me back, after 3 hours I phoned again was told in a meeting and would phone me in about 20 minutes 3 hours later I phoned back and spoke to someone who was able to help me and make my purchase”

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Posted 10 years ago

“Very efficient and item arrived very quickly.”

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Posted 10 years ago

“Great value, service reasonably quick, would use again”

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Posted 11 years ago

“overall good only one issue , bought two new 60 38 batteries from yourselves, was not that happy the way they were sent just a box with no packing they just slid about inside,the way you see the items get delivered they get throw`en about so please next time just a bit of packing inside please at £88 it must be worth it otherwise fine Tony”

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Posted 11 years ago

“Prices very good, service was good, people were helpful and when my camera came in it was dispatched very quickly. I would definitely buy from again.”

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Posted 11 years ago

“Good price and reasonable delivery time, couldn't ask for more really.”

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Posted 11 years ago

“A faultless performance by fotoSENSE - my camera was delivered the following day in spite of my specifying free delivery (7-10 days). Unfortunately the same praise cannot be lavished on Panasonic. The new Lumix DMC-TZ60 is a sad disappointment; the solid, quality feel of previous TZ cameras with their metal bodies has gone, replaced by a horrible, flimsy polycarbonate body that looks and feels low rent. And its made in China, rather than Japan like my previous TZ. No wonder Panasonic are offering cashback already on a newly introduced camera, and unless they come to their senses I for one certainly won't be buying another.”

Helpful Report

Posted 11 years ago

“Product description was a little vague but it was satisfactory. Ordering was very easy and the price was competitive. Confirmations are quick. Only very minor negative was that the email was not clear with regards to tracking my delivery. I received a tracking number but there was no info on the courier. I was unable to track. This was very disappointing. But it was quickly forgotten because it arrived very fast. Item arrived undamaged and as advertised. Very happy. I would easily recommend FotoSENSE. Thank you.”

Helpful Report

Posted 11 years ago

“Although the delivery of my order was delayed, Fotosense was very good in Keeping me up to date with the situation and, as a result of the delay, offered to refund the full amount. They also sent emails to confirm the dispatch details etc. I found all of this correspondence most helpful. The product ordered is of excellent quality and exactly as requested.”

Helpful Report

Posted 11 years ago

“Thing is the services is good apart of Tracking number incorrect, and staff seems to me lack of photographic knowledge when enquires for the equipment. Otherwise prices are good around”

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Posted 11 years ago

“Frequent, helpful status updates and very prompt delivery for first class (actually came by courier). Also, cheapest price I could find for the item.”

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Posted 11 years ago

“I received my Lumix G3 battery and 45 -150 lens a few days after ordering them and there were no problems. The only (very minor) complaint is that I had to email them to request the free UV filter which they had forgotten to add to my order. I received it a few days later. Overall, I'm pleased with the service and will use Fotosense again.”

Helpful Report

Posted 11 years ago

“First off, the service from Fotosense was first class - I ordered late on Wednesday and the bag arrived at lunchtime on Friday. The Interfit bag itself isn't bad, but I found it needed a little modification. You can fit the stands, soft boxes and cables into the base and still have room for some other bits of kit - maybe a camera tripod and some other bits. You then put the supplied protective layer on top of them which gives you a flat surface to sit your lights on. The lid expands to accommodate the lights when you're carrying stands etc in this way. Interfit supply a divider to keep the lights apart - but the problem is that they can each still slide around in their half of the bag - at least with my CoolLite 5's they could! As a temporary measure I put into the bag the boxes that the lights arrived in and then put the lights into them. When I get time I'll buy some big chunks of foam to hold them in place instead of using the boxes. In use, it's a big bag, but pulls along ok on the two wheels and is a neat solution for transporting my lights. The bag stands up fine on a flat surface thanks to two little legs. I wouldn't risk putting it in the hold of a plane, but I think it'll be sturdy and protective enough for normal use.”

Helpful Report

Posted 11 years ago

“Reliable and dependable vendor. Shipping times for out of stock items can be a bit hit and miss, however.”

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Posted 11 years ago

“Would be good if I had a delivery date.”

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Posted 11 years ago

“Overall a good e”

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Posted 11 years ago

“Good service and good price. I paid for the fastest delivery - DPD parcel 48hr from despatch. However, even though it was listed as "in stock", I had to telephone to get it despatched so it wasn't that quick after all.”

Helpful Report

Posted 11 years ago

Fotosense is rated 4.7 based on 3,686 reviews