Furniture 123 Reviews

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

How quickly does Furniture 123 resolve customer queries?

Helpful Report

(1 week ago)

Greater than 55% of reviewers feedback is Furniture 123 resolves customer queries within an hour.

Helpful Report

(1 week ago)

94.38%

Industry Average

“ Excellent service from ordering to delivery. Will recommend to others. ”

- Ricky Sundar

“ Good service and quick delivery from Furniture 123. ”

- Sola

“ All very easy. Lovely customer service when I had to check payment issue due to my bank. Great looking office chair. Delivered on requested date. Easy to put together. ”

- Ciara

Furniture 123 Reviews

Customer Service - Good