“Having bought two successful keys the third purchase followed the numerous negative reviews posted on Trystpilot.
1. G2A took payment
2. Referred to another company who require your Steam login and password.
3. Accept a friend and the key is gifted to your acc.
4. My key came up with 'insufficient permissions' so would not activate.
5. Message the vendor, no reply. Msg G2A and they say it's not their problem, take it up with the vendor.
6. Raise a grievance through PayPal and G2A say this will prevent the refund.
Research shows G2A is actually just a portal like eBay but they lack the safeguards or service standards to be a reliable place to buy games. Reviews show that some purchases work out, while others fail and their is zero recourse for refunds. In this case to good to be true is.”
“I purchased Bitdefender total security 2019 in December 2018 2 months later it has been blocked as the scam seller requested a reimbursement from bitdefender. G2A have done nothing to help even though I did everything they asked by contacting bitdefender to find out why my serial was now invalid.
They say I am in a conversation with the seller yet after 15 days the seller hasn't even responded. They say to give the seller time as sellers are from all over the world so could be in different time frame but I doubt whichever country the seller is from will be in a 15 day time frame.
Their money back guarantee is a waste of time as they are saying that it was only implemented on January 1 2019. Quite convenient for them considering I purchased 3 weeks before that date.
Every time you open a ticket they close it after replying meaning you have to open a new one to respond to your original ticket.
Ticket IDs YQJB-697470, YLXX-364468, DNGD-677663
Order number 82601538609904
Seller ID M-CHEG-061991
Seller name TECHTRADE
I have now had to open a claim with paypal to get a refund.”
“They do not regulate sellers in the correct manner and the sellers are scamming people and being aloud to get away with it ,very slow response time not worth the time and money for the amount of hassle , even getting a refund is more hassle than it’s worth customer service is very poor. Stay well clear in my opinion”
“G2A are one of the most deceptive companies I have ever dealt with - watch your walled guys!
They automatically added G2A plus to my account when I was checking out and stole about 20GBP from me.
They have closed down their live chat making the G2A Shield useless now as it takes at least 48 hours for their staff to get back.
Avoid this business unless you have no other choice. The extra 10GBP or whateve you need to pay on steam is well worth it for not having to deal with this company.”
“Out of nowhere I got email that I will be charged for G2A plus since my trial is ending(which I have no idea how I did get??), then I went and completely deleted my account. In the morning I wake up and see that I was charged for subscription??? Wrote to support with all the details, they "ended" my subscription but I never was paid bk, nor I even had chance to use subscription which "I" paid for since they canceled it. Never again, will warn everyone I know bout it.”
“I bought a key from G2A, seller Zillakami on 3 February. I tried to use it, but was redeemed. I discussed with Microsoft and they sent me via email an evidence that the key was used on 1 February.
Now the seller is not responding to my messages, and g2a says that is not their fault and can not help me.”
“Received a used code what I requested G2A sheild for as well. Now I have 3 closed tickets with the seller and the 2nd ticket is still active with G2A "Support". No live chat, no way to contact them directly. Worst service on the market, complete trash...”
“Bought a PS plus card ( 1 year) and they sent me an invalid code. It said the code had already been used. I also paid for shield which is supposed to cover scams. Well shield is a scam to. I sent the screenshots in to prove it too. G2A is just a Scam.”