“Took half a day to load up.
As soon as one set up was completed, another part started, and so it went on and on and on. I felt like ditching and deleting it in the end.”
“I received my steam code promptly but it fails to work. E mailed re problem but still no reply so left with useless code. Gamers247 had time to ask for my review shame they did not help solve my problem first hence the low score”
No communication has been received from the customer regarding the order otherwise we would have responded. As for requesting the review that email is automated so the point is mute.
You are the only person thats had an issue with activating the software so we asked you to contact Magix support directly as they would be better equipped to help you. I guess you ignored our advise in favour of trying to slander us instead.
Our key delivery system wasn't working at the time of the order however we explained this to you in the email we sent manually with the keys for your order.
You placed the order at 4:11pm
emailed us at 4:35pm
replied with keys at 4:58pm
That's 47 mins which is longer than our average delivery time sure but because we had an issue with with our system it's understandable. So its actually pretty disgusting for you to now leave a 2 star review after having explained this in the email we sent.
Unfortunately you have left this review in the wrong place as its a product review not a company review so please can you remove it. I would contact Origin directly to let them know the technical problems you are experiencing.
“Have been unable to access the codes provided even though we followed all the online instructions to activate the gaming bundle , contacted the helpline and they replied saying to follow the steam activation instructions , we have tried everything to get the eurotruck games activated to no avail, I feel that I have wasted my money and have a very disappointed grandson to boot.”
We can only provide instructions on how to redeem your purchase we cannot physically do it for you. We have sold thousands of products similar to this without complaint so it is not a hard process.
“After making an incorrect purchase there was a blank refusal to enter into any dialogue or to offer any solution. In short a totally intransigent organisation more concerned with money than customers.”
No communication has been received from the buyer, considering our live chat is available 7 days a week and we can be reached by email we can say with certainty that no real attempt by the buyer has been made to contact us.
