“I'm 52, not 15, I'm used to clicking one button to download something, not having to download 3rd party software to do so, but, it's a lot cheaper than retail stores, I supposed that if you're used to it, not a problem.”
“I had considerable difficulty getting into my steam account. I must have mistyped something but eventually one of your advisors and I got it sorted.
It surely cant be my PC but it took an inordinate length of time to download the game.
One annoying thing is that every time I choose another aircraft type I have to go through the rigmarole of giving permission to run that program.
Is there any way around this? It is tiresome.”
“The website is fairly good, the only issue is in comparison to other similar websites the dispatch time is ridiculously slow. Other websites that sell steam keys will send them within 5 minutes, this website took 5 hours and as I've never used it before it made me worried thinking I had been scammed.”
“Key worked and good prices, didn't come in 10 minutes though...after waiting 2 days for a response from 'customer service' I received my key. So yea good products but shite customer service.”
Firstly we never stated it would take '10 mins' nor did it take 2 days either , this is the official time stamp for your order from our system;
Order received on 01/09/15 2:15 PM
Payment received on 02/09/15 04:11 PM
Download email sent on 02/09/15 04:11 PM
We admit it took a long time to process the order, but why did it take this long ?
Because you unsuccessfully tried to authorise money on your card, so the order was flagged which we contacted you about and were waiting on a response. So ultimately this wasn't our fault if you had entered your credit details in correctly on the first attempt it would have been processed straightaway.
