Garden Bird Reviews

Name: Garden Bird
Address: Garden Bird Supplies Saxon House 27 Duke Street Chelmsford, Essex
Rating: 4.70

4.7 Rating 106 Reviews

92 %

of reviewers recommend Garden Bird

Company Reviews

Questions

Metrics

4.7

Based on 106 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0844 884 6606

Email:

customerservices@gardenbird.co.uk

Location:

Garden Bird Supplies Saxon House 27 Duke Street Chelmsford
Essex
CM1 1HT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, prompt delivery and very well packed. Original Suet coconuts well filled, a good size, and the birds love them. Happy to recommend.”

Helpful Report

Posted 5 years ago

“Bought squirrel proof feeders which advert says were expensive and sturdy. Stupidly I assumed they were expensive feeders which they were selling cheaply. They were cheap but sturdy they were not and I think our squirrels will quickly demolish them. Garden Bird did agree that I could return them but would not pay return carriage which I thought was unfair as the product descriptions were wrong and misleading.”

Helpful Report

Posted 6 years ago

“As described item , fat balls are great, filled the container in a few minutes the birds flocked to feast Says it all. recommended.”

Helpful Report

Posted 6 years ago

“Awful customer service. I placed a relatively expensive order for what was to be the first of many regular purchases as I own a bird shelter. The suet pellets I needed were not sent; in their place suet logs arrived. I was told to just grate them up, which I explained I cannot do due to a disability which affects my dexterity. I was told that a replacement would not be sent as the cost of the pellets was too low to warrant delivery despite the fact a mistake had been made by whoever processed my items. When I objected I was told an exception would be made due to my circumstances and was assured the pellets would be sent. Two weeks later and still no pellets. I called and was told that the owner of the business had decided not to honour the promise and that I would not be receiving the pellets I need for my rescue birds. I received no email regarding this, and was told I could not contact the manager as the contact details could not be given out. Avoid this company. They are unorganised, unprofessional and untrustworthy.”

Helpful Report

Posted 6 years ago

“The Robin & Soft Bill bird food is just the right mixture for the birds I get in my garden”

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Posted 7 years ago

“Beautiful bird bath, delivered sooner than expected, the best price I had found after online searches and free delivery! Well packaged and even the delivery driver was fab”

Helpful Report

Posted 8 years ago

Garden Bird is rated 4.7 based on 106 reviews