Garden Buildings Direct Reviews

1.1 Rating 407 Reviews

2 %

of reviewers recommend Garden Buildings Direct

1.1

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 28%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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About Garden Buildings Direct:

Garden Buildings Direct manufacture garden sheds, summerhouses, log cabins, playhouses and other garden related products. We import a large number of products from Eastern Europe and Asia on top of the 120 SKU’s we manufacture in house.
Garden Buildings Direct also operates a home delivery service throughout England, Scotland and Wales.

Visit Website

Phone:

0800 169 6016

Email:

Sales@Kybotech.co.uk

Location:

Parry Business Park, Sutton-On-Trent, Newark, Nottinghamshire United Kingdom
Nottinghamshire
NG23 6QX

How quickly does Garden Buildings Direct resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 66% of reviewers feedback is Garden Buildings Direct takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

54.35%

Industry Average

“ Beyond unacceptable levels of lateness. Inability of customer service to call back, or contact a manager. Wouldn’t trust any form of resolution if there was an issue with their product, so I’ve cancelled. ”

- OG

“ I’m telling you now this company is a shower of SH#T Purchased a 1400 pound shed Not delivered on time Missing parts Replacement parts not delivered Very poor quality Customer service embarrassing ”

- Darren Skyrme

“ 9K) Garden building supplier in Worksop, EnglandClosed OVERVIEW PRODUCTS SERVICES REVIEWS PHOTOS BY OWNER ABOUT Google review summary Reviews aren't verified 5 4 3 2 1 3. ”

- Laura Barker

Garden Buildings Direct Reviews

Customer Service - Average