Gardening Express Reviews

1.2 Rating 1,734 Reviews

3 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 1,734 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 31%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

08448 044 253

Location:

Gardening Express, Chelmsford
Essex
CM1 4UA

How do I contact Gardening Express ?

Helpful Report

(2 weeks ago)

You can contact Gardening Express by Email, Live Chat and Telephone.

Helpful Report

(2 weeks ago)

47.89%

Industry Average

“ I order and paid for plants 1st May. They arrived 16th of May. Box crushed, plants damaged and some dead. Customer service very poor. Spend your money with a different online company. There was nothing express about my order. I sent photos but their only response was to ask for more. Still waiting for a reply. ”

- Mrs Jill CROSS

“ For a company that deals in time-sensitive items like plants, this level of service is simply unacceptable. ”

- Giuseppe Banna

“ We contacted customer service for a resolution (we simply wanted the plants replaced by healthy plants). ”

- Dave Simons

Gardening Express Reviews

Customer Service - Bad