Gardening Express Reviews

1.2 Rating 1,643 Reviews

3 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 1,643 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 32%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Gardening Express deliver? How long does Gardening Express take to deliver? Does Gardening Express deliver on time? How is accuracy and good condition of items delivered by Gardening Express ?

Returns

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Customer Service

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Phone:

08448 044 253

Location:

Gardening Express, Chelmsford
Essex
CM1 4UA

How do I contact Gardening Express ?

Helpful Report

(1 week ago)

You can contact Gardening Express by Email, Live Chat and Telephone.

Helpful Report

(1 week ago)

62.30%

Industry Average

“ The plants I ordered came promptly and were exactly as per the advert,they are good quality and were well packaged,I have read the many adverse reviews ,but I am entirely satisfied ,with their service. ”

- Rod Carden

“ Well I’m sorry all Of you, that think gardening express is awful, Ive just received my order of plants which look very healthy and well watered which taking the present weather I think is amazing. They are also the size they were offered, very often I've bought plants that turned out to be just plugs - so i will report back when they have been planted and are growing - for now I’m very impressed with the service and pleased with my plants ”

- Anonymous

“ Excellent service, delivery was quick and plants were in excellent condition ”

- Peter Cookson

Gardening Express Reviews

Customer Service - Average