Gardening Express Reviews

1.2 Rating 1,734 Reviews

3 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 1,734 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 31%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Gardening Express deliver? How long does Gardening Express take to deliver? Does Gardening Express deliver on time? How is accuracy and good condition of items delivered by Gardening Express ?

Returns

How is Gardening Express returns process?

Customer Service

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Phone:

08448 044 253

Location:

Gardening Express, Chelmsford
Essex
CM1 4UA

How does Gardening Express deliver?

Helpful Report

(2 weeks ago)

Gardening Express delivers items by Courier.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ I ordered plants expecting them to arrive in good condition, but they were completely damaged upon delivery. ”

- Anonymous

“ delivery date given for a few days later so arranged to stay home from work and only one plant got delivered. ”

- mike r

“ Chased for delivery, arrived a couple of days late Plaint was in awful condition, had been munched by bugs, the bottom leaves of the 'tree' were yellow with spot on denoting disease, those that hadn't already fallen off. Photo's sent to prove condition of plant to 'customer services' who told me it wasn't in poor condition!!!!!!! This is daylight robbery! ”

- Anonymous

Gardening Express Reviews

Delivery - Average