Gardening Express Reviews

1.2 Rating 1,639 Reviews

3 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 1,639 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 32%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Gardening Express deliver? How long does Gardening Express take to deliver? Does Gardening Express deliver on time? How is accuracy and good condition of items delivered by Gardening Express ?

Returns

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Customer Service

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Phone:

08448 044 253

Location:

Gardening Express, Chelmsford
Essex
CM1 4UA

How does Gardening Express deliver?

Helpful Report

(6 days ago)

Gardening Express delivers items by Courier.

Helpful Report

(6 days ago)

50.00%

Industry Average

“ No plants told it was put for delivery 5/10 and again 6/10. Have messaged and no return message call nothing appalling avoid this firm like the plague ”

- Alison Hack

“ I made an order under #601706027 for 4x plants and only 3x arrived. Delivery took ages with little communication. I have been chasing the additional plant for around 6 weeks now on the contact page, emails and instagram. Not one reply! I’d never use them again, absolutely poor communication and service. ”

- Ross Mcdonald

“ No apology for the delay in delivery, which was more than stated (including busy periods), and told "These are alive and healthy and we would expect them to flourish in their new environment". ”

- Peter Cummings

Gardening Express Reviews

Delivery - Average