Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.85

4.9 Rating 8,147 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.9

Based on 8,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 19th April 2026

220

Anonymous

Anonymous // 01/01/2019

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“Could someone contact me from customer support? I received hoses what I can’t use I need to send them back , connectors only from one sides. 07577555656 contact me please”

Helpful Report

Posted 6 months ago

Hi Michal, A member of our customer services team has emailed you directly with instructions on how to return the order to us for a refund. Warm regards, Team Hamilton Gas Products

Posted 5 months ago

“Very good description of products! Good Quality & Fast delivery, Couldn'nt be happerier! Thanks”

Helpful Report

Posted 6 months ago

Thank you for your kind words, Barry! We’re glad you’re happy with the product descriptions, quality and fast delivery. Kind regards, Team Hamilton Gas Products

Posted 6 months ago

“I bought the Manhattan portable gas fire from these guys. It's a fantastic, well made product with great and economical heat output. Very helpful phone contact when I had a wee problem with the initial regulator fitting but all resolved. The fire replaced a cheaper type which used to go out whenever the dog's tail wagged in front of it but the glass door on the Manhattan is great and stopped all that. Log effect is lovely to, as was the price. Well below a well known on line world wide retailer. Buy from smaller local firms for personal service, Many thanks Alan”

Helpful Report

Posted 6 months ago

Thank you for your kind words, Alan. We’re really glad you’re enjoying the Manhattan and that we could help resolve the regulator issue quickly. Delighted you appreciate the build, heat, and value. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“It’s one of those companies that just does it right. Order placed, product packaging was good and the quality is there. Competitive pricing. Can’t say anything else. Excellent!”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad your order was smooth, the packaging was good, and the quality met your expectations. We truly appreciate your business. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“The fire was sent out without a back plate and I have been unable to use because of the health and safety issues with my workplace, I was promised a replacement would be sent out immediately but only yesterday I received a email stating we will send out the replacement back plate soon Too be honest I should have used a different company”

Helpful Report

Posted 6 months ago

Thank you for your feedback, it is very important to us. We are sorry to hear that you have not received the back plate with your heater. We can see that our Customer Service Advisor has responded back to you on 24/11/25 and requested more information regarding the ignition problem you reported. They did not receive a response, so they reached out to you again this morning. We will await more details from you before proceeding. We apologise for any inconvenience that has been caused.

Posted 6 months ago

“Our greenhouse heater is excellent and the service excellent too.”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad to hear your greenhouse heater is excellent and that our service was excellent as well. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“I ordered a calor gas stove. It was delivered in a few days. It works.”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad your calor gas stove arrived quickly and is working well. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“After searching for a product I emailed Hamilton's the next day I got a reply from them. The service i have got from them is excellent, I got beter help from them than the equipment manufacturer. I have since went on and purchased the equipment from them and delivery was also excellent I have no bother in recomending them to anybody. I only wish some of the bigger companies would follow this example of customer service”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad our service exceeded your expectations and that you were happy with the help and delivery. We appreciate your recommendation. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“Quick delivery and so delighted with the new stove. Thanks so much”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad the quick delivery and new stove delighted you. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“So they are asking me to write a review. Here is an honest one: I ordered the products and everything I ordered arrived on time. The company is reliable to work with. The prices, compared with other shops, are in some respects lower and in some respects similar to those elsewhere. In this, timely delivery is important. It is possible to work with this shop.”

Helpful Report

Posted 6 months ago

Hi Mykola, Thank you for sharing your feedback. We're glad you are pleased with our products and our service, but think you may have accidentally left a 1-star review. Warm regards, Team Hamilton Gas Products

Posted 5 months ago

“I was able to.get exactly what I needed, and delivery was next day, so I'm happy with that.”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad you got exactly what you needed and that delivery was next day. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“Items as described, delivered on time, thanks”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad the items matched the description and were delivered on time. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“Great product simple to order arrived on time and received a call from the carrier prior to delivery excellent service thank you 🤩”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad your product arrived on time and that you had a call from the carrier prior to delivery. We appreciate your feedback. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“Easy to order & arrived on time. Customer was pleased with the prompt service.”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad you found the ordering easy and that your delivery arrived on time. We appreciate your feedback and look forward to serving you again. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“good communication with fast delivery.Easy to set up and use”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad you had good communication, fast delivery, and found it easy to set up and use. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“Ordered a gas heater and arrived within two days, easy to put together, looks great, fabulous value and instant heat. Loved it that much I bought another a week later”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re thrilled the heater arrived quickly, was easy to assemble, looks great, and provides instant heat. We’re delighted you loved it so much you bought another. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“Excellent product and great value.”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re delighted you found the product excellent and great value. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“EMAILED A QUERY ONE EVENING HAD REPLY EARLY NEXT WORKING DAY. FIRDT CLASS SERVICE AND GOOD AGVISE GIVEN”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad you received a prompt reply and that you found our service first-class and the advice good. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“Arrived on time and as stated, thank you”

Helpful Report

Posted 6 months ago

Thank you for your kind words. We’re glad your order arrived on time and you had a positive experience. Kind regards, Team Hamilton Gas Products

Posted 5 months ago

“Gas hoses arrived quickly and worked as advertised”

Helpful Report

Posted 6 months ago

Thank you for your kind words, Andrew! We’re glad to hear the gas hoses arrived quickly and worked as advertised. Kind regards, Team Hamilton Gas Products

Posted 6 months ago

Hamilton Gas Products is rated 4.9 based on 8,147 reviews