Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.85

4.9 Rating 7,760 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.9

Based on 7,760 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 9th October 2025

Ian

Hamilton Gas Products 5 star review on 3rd October 2025

Morgan

Hamilton Gas Products 5 star review on 8th September 2025

Anonymous

215

Anonymous

Anonymous // 01/01/2019

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“Exactly what I wanted”

Hamilton Gas Products 5 star review on 20th July 2025

Helpful Report

Posted 4 months ago

Thank you for your great review, Rosemary! We’re so pleased to hear that we delivered exactly what you wanted. Your satisfaction means the world to us, and we truly appreciate your feedback! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Good and timely response from customer services. Well priced products and delivery time very good”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Mark! We're delighted to know that you received a good and timely response from our customer services, and that you found our products well-priced with a solid delivery time. Your satisfaction is our priority, and we appreciate your positive feedback! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“very disappointed with the delivery schedule. They were not aware there were courier deliveriy issues and had to chase. I would have expected them to have oversight of their E2E process. Their excuse was that they send out lots of deliveries.....”

Helpful Report

Posted 4 months ago

Thank you for your feedback. It is very important to us. We are sorry to hear your order did not arrive in the 3-4 working day window you selected. Royal Mail have informed us there was an issue with an update to their system last week that caused a delay in all their orders. The 3-4 working days is an estimated time frame. Royal Mail are normally very efficient, but the time frame is not guaranteed. When a courier has issues with the delivery service, it is outside of our control. We are glad you received your order, and are sorry for the time and inconvenience it caused. Warm regards, Team Hamilton Gas

Posted 4 months ago

Thank you for your feedback, it is very important to us. We are sorry to hear that your parcel arrived a few days later than expected. We can see that your order was placed on Monday, 7th July at 15.04, which was after our 12-noon cut-off time for same-day dispatch. Your order left us the following day, and as you selected our 3-4 working day shipping option, your order was scheduled to arrive on Friday, the 11th July, or Monday, 14th July. We can see that the delay resulted in your order being delivered on the 17th July. We use outside courier companies and were unaware that one of them was having issues with deliveries, which was causing delays and a lack of tracking information for customers. This was explained to you in our email response, and you questioned why we did not "reach out to customers, telling them of your issues". Our response was "We were unaware of a problem with Royal Mail deliveries and their tracking system until yesterday. We were closed on Monday 15th for the bank holiday in N Ireland. Unfortunately, due to the high volume of orders we send and the multiple couriers we use, we are unable to inform every customer of possible delays. We can see this morning that your order is expected for delivery tomorrow". Once again, we apologise for the delay and for any upset and inconvenience this has caused.

Posted 4 months ago

“Excellent service and helpful staff. Wide range of products and best value for money on the internet having spent a considerable amount of time searching for my particular torch and attachments.”

Helpful Report

Posted 4 months ago

Thank you for your amazing review, Steve! We're so glad to hear that you experienced excellent service and found our staff helpful. It's great to know that our wide range of products and best value for money met your expectations. Your satisfaction is our goal, and we appreciate your feedback! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Good service”

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Posted 4 months ago

Thank you for your fantastic review! We're thrilled to know that you experienced good service. Your satisfaction is our top priority, and we appreciate your kind words! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Superb service and product. Very satisfied customer!”

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Posted 4 months ago

Thank you for your outstanding review, William! We’re thrilled to hear that you found our service and product superb. Your satisfaction is our top priority, and we truly appreciate your kind words! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Item was great quality and arrived on time. Excellent service,will continue to use.”

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Posted 4 months ago

Thank you for your fantastic review, Edwin! We’re thrilled to hear that you found the item to be of great quality and that it arrived on time. Excellent service is what we strive for, and your kind words motivate us to keep delivering the best! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Everything ordered was at a reasonable price & delivered promptly in good condition.”

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Posted 4 months ago

Thank you for your fantastic review, Richard! We're thrilled to hear that everything you ordered arrived promptly and in good condition at reasonable prices. Your satisfaction is our priority, and we truly appreciate your feedback! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Excellent company to deal with goods are fantastic as described and delivery was excellent would definitely use and recommend them to friends and family. Thank you for your speedy service”

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Posted 4 months ago

Thank you for your fantastic review, Alan! We’re thrilled to hear that you were satisfied with our products and delivery service. Your recommendation means a lot to us! We appreciate your kind words. Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Great service”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service. Your satisfaction is incredibly important to us, and we truly appreciate your kind words! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you experienced great service with us. Customer satisfaction is our top priority, and your feedback truly motivates our team. Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Great service customer support and delivery”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review, Alan! We’re thrilled to hear that you had a great experience with our service, customer support, and delivery. Your feedback is invaluable to us and encourages our team to keep delivering the best! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Paid for two day delivery ordered Tuesday arrived Saturday”

Helpful Report

Posted 4 months ago

Hi John Thank you for your order. We are sorry to hear it arrived late. It was sent with Royal Mail on a tracked 48-hour label, but unfortunately, Royal Mail have informed us there is currently a delay with orders due to an update in their system. We will refund the extra you paid for the 2-working-day service. Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Superb customer service. Great price on a great product.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review! We're thrilled to hear that you experienced superb customer service and found great value in our products. Your satisfaction is our top priority, and your kind words mean so much to us! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Great service and kept me informed of when stock came in, good price,s as well”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review, Kevin! We’re thrilled to hear that you experienced great service and were kept informed about stock updates. It’s wonderful to know you found our prices good as well! Your support means a lot to us! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Customer friendly handling and checking my address so I could correct😊”

Helpful Report

Posted 5 months ago

Thank you for your kind review, Peter! We're delighted to hear that you found our handling customer-friendly and that we could assist you in correcting your address. Your satisfaction is important to us, and we appreciate your positive feedback! Warm regards, Team Hamilton Gas Products

Posted 4 months ago

“Great product for a very reasonable price.”

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Posted 5 months ago

Thank you for your fantastic review, Alexandra! We're thrilled to hear that you find our product to be great and reasonably priced. Your support means a lot to us, and we’re glad to have you as a customer. Warm regards, Team Hamilton Gas Products

Posted 5 months ago

“Postage was very expensive for what I ordered, but it did arrive in 2 working days. Unfortunately the part was not compatible with my existing camping gas stove even though it looked similar but that's not really the fault of the vendor.”

Helpful Report

Posted 5 months ago

Thank you for your review, James! We appreciate your feedback regarding the postage costs and are glad to hear that your order arrived promptly. We're sorry to learn that the part wasn't compatible with your camping gas stove, but we understand how frustrating that can be. We value your input and hope to assist you better in the future. Warm regards, Team Hamilton Gas Products

Posted 5 months ago

“Came on time, reasonably priced easy to order”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We're so pleased to hear that your order arrived on time and that you found the process easy and reasonably priced. Your satisfaction is our priority, and we truly appreciate your feedback. Best wishes, Team Hamilton Gas Products

Posted 5 months ago

“Great quality gas torch , everything works fine”

Helpful Report

Posted 5 months ago

Thank you for your fantastic review, Christopher! We're delighted to hear that you’re satisfied with the quality of our gas torch and that everything is working fine. Your support means the world to us! Warm regards, Team Hamilton Gas Products

Posted 5 months ago

“It was easy to order my item and I was very pleased to receive it before the estimated date via the Royal mail. Thanks.”

Helpful Report

Posted 5 months ago

Thank you for your lovely review, John! We're delighted to hear that your ordering experience was seamless and that your item arrived ahead of schedule. Your satisfaction is what we strive for, and it’s wonderful to know we met your expectations. Warm wishes, Team Hamilton Gas Products

Posted 5 months ago

Hamilton Gas Products is rated 4.9 based on 7,760 reviews