Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.85

4.9 Rating 7,753 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.9

Based on 7,753 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 9th October 2025

Ian

Hamilton Gas Products 5 star review on 3rd October 2025

Morgan

Hamilton Gas Products 5 star review on 8th September 2025

Anonymous

215

Anonymous

Anonymous // 01/01/2019

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“Very good did the job”

Helpful Report

Posted 2 months ago

Thank you for your positive review, David! We’re pleased to know that our product did the job for you. Your feedback means a lot to us and motivates our team to continue delivering quality solutions. Warm regards, Team Hamilton Gas Products

Posted 2 months ago

“Part ordered on the 26th Aug. Finally delivered on the 10th Sept. Would expect delivery from Australia sooner! Will never use this company again.”

Helpful Report

Posted 3 months ago

Thank you for reaching out, Chris. We appreciate your feedback and understand your frustration regarding the delivery timeline. Your order was placed on 26/08 at 13.03 and dispatched with Royal Mail the very next day, 27/08. It was dispatched on a Tracked 48-hour label. I have checked the tracking and can see that, unfortunately, Royal Mail misdirected this order twice. On both occasions, they sent your order to the incorrect depot, so they had to reroute it. This is what caused the delay in the delivery. Due to the number of parcels we send, we cannot watch every one to ensure they arrive within the customer's selected delivery time frame. If it does not arrive within your selected timeframe, we ask that customers contact our customer service team so we can look into it for you and update you. We are very sorry for the time and inconvenience it has caused you on this occasion. Warm regards, Team Hamilton Gas Products

Posted 2 months ago

“Great product and a great service, it arrived on time and was very well packaged”

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Posted 3 months ago

Thank you for your wonderful review! We are so glad to hear that your product arrived on time and that it was well packaged. Your satisfaction is our top priority, and your kind words truly inspire us! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Online order fulfilled correctly and swiftly. All items of satisfactory quality.”

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Posted 3 months ago

Thank you for your fantastic review! We’re thrilled to hear that your order was fulfilled swiftly and that all items met your expectations. Your satisfaction is our priority and your feedback encourages us to maintain our high standards. Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Ordered a stainless steel gas pipe from Hamiltons. Good quality and prompt delivery.”

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Posted 3 months ago

Thank you for your excellent review, Ronald! We're thrilled to hear that you found the stainless steel gas pipe to be of good quality and that it was delivered promptly. Your positive feedback means a lot to us and motivates our team to keep up the great work! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Good service from this supplier.”

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Posted 3 months ago

Thank you for your kind words, Ewan! We’re delighted to hear that you experienced good service from us. Your satisfaction is very important to us, and we appreciate your feedback! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“I could get a cheaper gauge from eBay etc, best practice to buy quality products when dealing with gas ..Used Hamilton before and will use again”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Alan! We're so glad to hear that you value quality when it comes to gas products and that you've had positive experiences with Hamilton in the past. Your trust in us means a lot, and we’re excited to continue serving you with the best products available. Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Order was sent promptly and worked well.”

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Posted 3 months ago

Thank you for your kind review, Stephen! We are delighted to hear that your order was sent promptly and that everything worked well for you. Your satisfaction drives us to maintain our commitment to excellent service! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Competitive price and arrived on time!”

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Posted 3 months ago

Thank you for your fantastic review, Stephen! We’re delighted to hear that you found our prices competitive and that your order arrived on time. Your positive feedback is greatly appreciated and fuels our commitment to providing excellent service. Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Very good thank you so much”

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Posted 3 months ago

Thank you for your kind review, Ali! We truly appreciate your feedback and are delighted to know you had a positive experience with us. Your support means the world to our team! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Good prices and great service. Communication was good kept updated on order upto delivery.”

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Posted 3 months ago

Thank you for your fantastic review, Andrew! We're so glad to hear that you found our prices good and that our service met your expectations. Keeping you updated throughout the process is important to us, and your positive feedback truly motivates our team to keep providing great customer experiences. Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“delivery was very fast, and the product is of very good quality”

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Posted 3 months ago

Thank you for your fantastic review, Jeferson! We're delighted to hear that your delivery was fast and that you are pleased with the quality of our product. Your satisfaction is what drives us, and your kind words truly motivate our team! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“I recently made a purchase of a Gaslow cylinder. The website was extremely easy to navigate, and talking with the staff, they were very easy to deal with. I bought the product because the price was the best I could find (which is important for me). However, it didn't diminish from the customer service. Shortly after the order, the item was delivered in double quick time and for me couldn't be faulted.”

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Posted 3 months ago

Thank you for your outstanding review, Andy! We’re delighted that you found our website easy to navigate and that our team was helpful during your purchase. It’s great to hear you got the best price and received your Gaslow cylinder so quickly. Your kind words truly motivate us to keep delivering excellent service! Warm wishes, Team Hamilton Gas Products

Posted 3 months ago

“Very prompt service”

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Posted 3 months ago

Thank you for your great review, Peter! We’re delighted to hear that you experienced prompt service with us. Your feedback reinforces our commitment to providing excellent service. We look forward to assisting you again soon! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“sent me the wrong product . still waiting to get exchanged. very slow service”

Helpful Report

Posted 3 months ago

Thank you for your feedback Michael, it is very important to us. We are sorry to hear that you received the wrong product. We can see that our Customer Service Advisor Mark has been in communication with you and has requested photographs of what you have received on two occasions, but has yet to receive these. If you can send the requested information to the ticket number, this will be resolved. Apologies for any inconvenience this has caused.

Posted 3 months ago

“I was surprised how quickly the gas cylinders arrived, especially since they were coming from N.I. to Scotland. Actually far earlier than the carriers estimate. Cylinders were well packaged.”

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Posted 3 months ago

Thank you for your amazing review, Alan! We’re delighted to hear that the gas cylinders arrived sooner than expected and that they were well packaged. Fast and reliable service is what we aim for, and your feedback truly motivates us to keep it up! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Good service,arrived quickly, all good.”

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Posted 3 months ago

Thank you for your excellent review! We're thrilled to hear that you experienced good service and fast delivery. Your satisfaction is what drives us! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Very fast delivery, great product and price”

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Posted 3 months ago

Thank you for your awesome review, Stephanie! We're thrilled to hear that you enjoyed fast delivery and found our product and price to your satisfaction. Your positive feedback means a lot to us. Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“I was so impressed with how easy it was to contact Hamilton Gas. Often emails don’t get replied to but Hamilton Gas replied quickly and efficiently and the gas BBQ was delivered within days of ordering which I was so impressed with. Also the delivery service was excellent; being able to choose a day for delivery and being contacted on the day with a time slot was just brilliant. And a big thanks to Jayne for being so friendly and kind. Many thanks”

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Posted 3 months ago

Thank you for your fantastic review, Jeannette! We’re so pleased to hear that your experience with Hamilton Gas was smooth and efficient. Our team strives to provide quick responses and reliable delivery, and it's wonderful to know you appreciated the convenience. We'll be sure to pass along your kind words to Jayne! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

“Ist order with this company and everything was very smooth . Good communication at delivery and shipping details. Product was as described and hight quality. I can highly recommend this company, and will pass there details on to others.”

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Posted 3 months ago

Thank you for your fantastic review, James! We’re so pleased to hear that your first order went smoothly and that our communication met your expectations. It’s wonderful to know that you found the product to be high quality. Your recommendation means the world to us! Warm regards, Team Hamilton Gas Products

Posted 3 months ago

Hamilton Gas Products is rated 4.9 based on 7,753 reviews