Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.85

4.9 Rating 7,802 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.9

Based on 7,802 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 26th December 2025

Robert

Hamilton Gas Products 5 star review on 25th December 2025

Niki

Hamilton Gas Products 5 star review on 9th October 2025

Ian

Hamilton Gas Products 5 star review on 3rd October 2025

Morgan

217

Anonymous

Anonymous // 01/01/2019

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“Expensive and very slow delivery”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it is very important to us. We can see that your order was placed on our website on a Friday after close of business. As we are closed over the weekend, your order was not dispatched out on the day the order was placed. You chose our standard delivery option which is 3-4 working days and the tracking shows that your order was delivered on the 3rd working day.

Posted 2 years ago

“Bought the new heater at the last moment as my one packed up just before a cold spell. This heater is pretty much an up to date model of my old heater. From order to delivery, which was quick I was kept up to date and of course it was the best price.”

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Posted 2 years ago

Thank you for your feedback Steve. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 2 years ago

“Great service, quick delivery, a very helpful company.”

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Posted 2 years ago

Thank you for your feedback Glyn. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 2 years ago

“Needed a new regulator for the propane supply to our kiln. On the recommendation of a fellow potter, we found what we needed at HGP. The price was good and the delivery prompt. Would certainly recommend.”

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Posted 2 years ago

Thank you for your feedback and your recommendation Malcolm, it is very important to us to ensure our customers receive top quality products and excellent service.

Posted 2 years ago

“Great price & delivered faster than I expected.”

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Posted 2 years ago

Thank you for your feedback Andrew, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 2 years ago

“I am pleased with the overall service and the ordered products. It was delivered within the time allocated, packed in the cardboard box, undamaged and with the correct content. Everything fitted correctly and completely satisfied with the Hamilton Gas Products”

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Posted 2 years ago

Thank you for your feedback Keishil. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“The gas bbq arrived well packaged. It was easy to assemble and connect to the gas. The hot plate was effective and cooked evenly. All fat collected on the plate and was easy to clean. Once packed away it is light and easy to carry. Cons At the price: 1. A regulator should be included 2. A match had to be used to ignite the gas 3. The three legs once dismantled and put into the carrying bag sticks out! 4. No lid was included but could be bought for £45 extra! An expensive bbq which could be so much more with a few extras!”

Helpful Report

Posted 2 years ago

Thank you for your feedback David, it is very important to us. 1. The product specification states that the hose and regulator is not included to ensure customers are aware of this before placing an order. If these items were included this would increase the price further. 2. We are sorry to hear that you are having issues with lighting your BBQ, however, we can not see anywhere, other than this review, where this has been reported to us to allow us to rectify this for you. A member of our Customer Service Team will be in contact with you to have this resolved. 3. Please send a photograph once our Customer Service Advisor contacts you so we can look into this further. 4. The product photographs on our website do not show a lid with the BBQ and the BBQ feature list also does not state that a lid is included to ensure customers are aware before placing an order. If a lid was included this would increase the price further. We will however pass your recommendation on to the manufacturer.

Posted 2 years ago

“THIS IS A FABULOUS COMPANY. GREAT CUSTOMER SERVICE AND RESPOND SO PROMPTLY.”

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Posted 2 years ago

Thank you for your feedback Leigh-Anne. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“Haven't used product yet but everything looks good delivery was very quick also price's are better then other places”

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Posted 2 years ago

Thank you for your feedback Glen, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 2 years ago

“Exerllent service ordered item on the Monday arrived Thursday ! Kept up to date with delivery info ! Very pleased with item”

Helpful Report

Posted 2 years ago

Thank you for your feedback Amanda, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“I have found the Hamilton Gas Products website very good and when required it has useful information. I have recently placed two orders, one received and one pending. The first was for a small Campingaz barbecue with which I am very happy and it was at a very good price. I am now waiting on my second order which should arrive this week the timing of which will be impacted by the holiday weekend. When asking for any advice it was informative and given promptly.”

Helpful Report

Posted 2 years ago

Thank you for your feedback Ian. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.

Posted 2 years ago

“Great service got my mini Saraha barbque posted to NI free and within 48 hours.”

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Posted 2 years ago

Thank you for your feedback Fiona. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 2 years ago

“Ordered on a Friday Delivered on Monday Exactly what was ordered 100% Recommend”

Helpful Report

Posted 2 years ago

Thank you for your feedback Richard, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for your feedback Dale. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“The service was very good”

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Posted 2 years ago

Thank you for your feedback Alex. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“Best price I could find Quick and well packed Will use again. Recommended”

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Posted 2 years ago

Thank you for your feedback Richard, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 2 years ago

“Takes a long time to arrive”

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Posted 2 years ago

Thank you for your feedback Dennis, it is very important to us. We can that your order was placed after our 12 noon cut-off time for same-day dispatch which resulted in your order leaving us the following day, on Friday 21st April. As you chose the 2 working day delivery option your order would not have been scheduled to arrive until Tuesday 25th April, however, the tracking shows that it was delivered early on Sunday 23rd April.

Posted 2 years ago

“Items were dispatched and delivered very quickly. Good service, thank you”

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Posted 2 years ago

Thank you for your feedback Steven, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Great price and fast delivery. Many thanks”

Helpful Report

Posted 2 years ago

Thank you for your feedback David, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 2 years ago

“Hamilton Has Products supply goods as stated on their web site and have a prompt delivery service.”

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Posted 2 years ago

Thank you for your feedback William. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

Hamilton Gas Products is rated 4.9 based on 7,802 reviews