Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.85

4.9 Rating 7,322 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.9

Based on 7,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 30th May 2025

205

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 1 year ago

“Very happy with delivery and care taken”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“Your website is easy to use and up until my parcel left your store everything was going well . DPD advised me of a delivery time and I expected to be able to fit the part for my client that evening , DPD tx me with an andiguous message saying they were unable to deliver . I tracked the parcel and called DPD enquiries , the line was dropped 2 times and the 3 operators I spoke too were unable to help me . Unsure of the satus of my part I drove to DPD depot , there is no public reception , someone having a smoking break proved very helpfull but advised me my parcel had been bulk tipped and not findable but said it would be resent the next day . I drove too the client and advised him of the problem . Day 2 had the tx from DPD advising time of delivery returned home 1/2 hr before time and waited in the car outside the address 1 & 1/4 hr later a white van drove past me reversed into the neighbours drive to turn I got out the car to engage with the driver who drove past me at speed while taking a picture of my gate . NO attempt was made to deliver my parcel I shouted as she drove by but was ignored . I now had exeter depot number and complained of the poor service and one of there drivers using the phone while driving they tracked the parcel and said it was being returned to sender at this point I made my displeasure clear they then said it would be on the saturday delivery duely recieved a tx follower by another tx unable to deliver after consent being given to lieve in porch . again rang exeter depot offering to meet van at pree arranged point to collect my parcel , this was against there policy they spoke too the driver and he said he would deliver latter . Waited outside my house driver turned up and I eventually got my parcel .”

Helpful Report

Posted 1 year ago

Thank you for your feedback Mark, it is very important to us. We are sorry to hear that you had issues with your DPD delivery. We will certainly pass your feedback on to the courier and apologise for the delay and any inconvenience that was caused.

Posted 1 year ago

“Brilliant service. Kept well informed of the transaction. Order delivered on time despite the busy season. Great prices.”

Helpful Report

Posted 1 year ago

Thank you for your feedback . Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 1 year ago

“Easy transaction and delivered on time despite Christmas rush”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“Quick response, packaged well and product as stated.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“Excellent service as always from HGP, fast delivery and very reasonable prices make this my goto place to order gas products from.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Hamilton Gas Products! We strive to provide both brilliant products and even better customer service, so we're glad to have exceeded your expectations. Thank you for taking the time to review us!

Posted 1 year ago

“Good quality products Excellent value good communication and delivery.ALL GOOD!!!”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 1 year ago

“The item is exactly as original and fits perfectly.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 1 year ago

“First class components from sievert”

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Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 1 year ago

“Always good, quick service from Hamilton Gas. (I did have to knock a star off this time as my Gaslow Transfer Kit was missing the brass blanking nut to go onto the old filling point.)”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 1 year ago

“Brilliant! Excellent service! Fast delivery! Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 1 year ago

“Happy with the service I received and at a very good price, will use again”

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Posted 1 year ago

“Great range of products and well packed with very fast delivery , highly recommended company”

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Posted 1 year ago

Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top-quality products and excellent service.

Posted 1 year ago

“The coals we ordered are of good quality. Not like some I have previously received from other companies. They fit well onto the gas fire and they seemed to give out a better heat.”

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Posted 1 year ago

“Very good products”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 1 year ago

“Fantastic price, quick delivery, good communications.”

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Posted 1 year ago

“Exactly what I needed. Part delivered on time with Royal Mail tracking keeping me updated.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service, which includes the dispatch and delivery process.

Posted 1 year ago

“Very professional service, prompt delivery and great communication.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 1 year ago

“Very pleased with gas valve”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 1 year ago

Hamilton Gas Products is rated 4.9 based on 7,322 reviews