“Easy to use and glad that I used a local broker close to home. The only problem I have had is the amount of time the documents took to come through to me.”
“Easy to use and glad that I used a local broker close to home. The only problem I have had is the amount of time the documents took to come through to me.”
“Haven't had to make a claim through them but I got a cheap quote from them earlier this year. What a pain. They want copies of both driving licence parts for every named driver both sidesas well as proof of no claims. I did all this then had a letter asking for the code so that could view the licence details online then another letter asking for proof of no claims 3 times in total. Then another letter asking why I hadn't declared some expired penalty points then they increased my premium by 150 because of these points from June 2011 so I cancelled. I hadn't tried to hide them I use the same details on confused every year so they are all declared at the time of every renewal. Never again. Snotty emails received aswell and 1 recorded letter that I left at the sorting office. Not easy to deal with at the start so imagine if you need to claim.”
“Yes, price was good, however, the competency has to be questioned. Apart from the extortionate cost to contact them and at least 10 minutes waiting time they seem to not record information properly. I have spoken to them on six different occasions to tell them when I emailed requested documents over and every time they say it will be looked into only to receive another chasing letter through the post. I really hope there wont be a need to make a claim because I'm not sure my nerves will ne able to stand it. Will not ever touch again!!!”
“Absolute disgrace of a company... 2 years running....
This time:
2 x vehicles, exact same in ever way.
3 x Drivers same as all previous years
2 x very different quotes and unable to explain why. The risk is the exact same on each vehicle, yet the quotes are £100 apart.
Terrible company”
“Very happy with BG, they managed to reduce my insurance cost whilst offering more policy benefits. Would recommend you try them before renewing your motor insurance policy.”
