“They took the installment out after the cancellation of policy and have still not reimbursed the payment. There reply was , due to non fault claim made under the policy they can not reimburse the payment until the case was closed, thus it can take up to 1 year. I will highly recommend people to be aware of them and the staff was extremely non helpful over the phone.”
“Have had insurance policy for one year and will not be renewing regardless of price. Problems with several things - Breakdown took too long to arrive that I found someone local to fix the problem as didn't have several hours to wait. Moved address near end of policy so stung with £60 charge for 40 days cover. When I complained I was assured I would receive a favourable renewal quote - nearly double the average policy quotes from most other insurers does not indicate valued customer service to me! Added to these problems the company uses 0844 numbers which means to contact them regarding anything at all (including if I wanted to pay the ridiculous renewal premium) it costs a reasonable amount of money. I cannot verify for definite but have to agree with a previous review that in the last year I have received a vast number of cold calls since taking a policy through BG Insurance. My advice is avoid this company unless you enjoy bad service and talking to telesales personnel.”
“Gave out my mobile number to several accident claims marketing companies or these companies acquired and gained access to my mobile number. Im receiving several annoying calls each day. Would never insure my car again with this company BG!”
“Very simple instructions that were easy to follow. Everyone needs car insurance and the company made everything very easy. And straightforward.
TXT289”
