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Carrot Insurance Reviews

3.8 Rating 3,598 Reviews
71 %
of reviewers recommend Carrot Insurance
3.8
Based on 3,598 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Within 5 Days
Documents Delivered On-time
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Carrot Insurance Reviews
Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous
Anonymous  // 01/01/2019
Good insurer, highly recommend only hiccup is that my usage counter started well into the minuses.
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Posted 9 years ago
Cheapest insurance I could find, havnt had any major problems with the black box or the company. The app is also very helpful and convenient to use.
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Posted 9 years ago
Really good service
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Posted 9 years ago
You were very helpful when i joined.
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Posted 9 years ago
Overall very good. Only problem I had is when I had the black box put in it wasn't measuring my miles and performance so I had to ring them up its still not been sorted 2 weeks on. But was very quick and easy setting my insurance up with them.
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Posted 10 years ago
Carrot is one kf the better insurers and you do earn money back but the app is not accurate and can cause issues
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Posted 10 years ago
All good although my dashboard isn't working on my app and no one replied to my email about it.
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Posted 10 years ago
Carrot insurance I believe is good overall because it shows quick and easy scores and through the carrot insurance app it can allow you to keep track of how you are driving and the miles you are completing, the only negative I would say about carrot insurance is a few times they have calculated that my usage is poor even though when I rang up they explained that the insurance wouldn't include me driving at night as I play football late at night therefore due to me playing football at night it decreases my rewards and overall driving score
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Posted 10 years ago
I haven't had any problems with carrot. I have called them up several times about issues with paper work which were fixed immediately. The telematics I have fitted allows for very free driving without impacting my driving score much at all. Would strongly recommend carrot to anyone.
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Posted 10 years ago
Overall, carrot insurance has offered me a great deal on my car insurance: As a first time drive it gives me the chance to afford to drive while getting rewards for driving properly. It's a win win situation!!
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Posted 10 years ago
A notification for an upcoming payment a few days before should be sent to us via email or text just as a heads up or a message regarding a late payment
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Posted 10 years ago
Not one of these places that always texts, calls and emails you it's a perfect balance.
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Posted 10 years ago
Carrot have been very good, and have kept my insurance at a reasonable price for a young driver
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Posted 10 years ago
Good insures, very fair and reasonable Overall happy
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Posted 10 years ago
Brilliant only company to give me a 17year old a good insurance price. Feel safe with the black book knowing it can be tracked if missing and can register who crashed in to who and love the cash back
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Posted 10 years ago
Cheapest insurance i found and yet has no time restrictions, i love the fact that i can monitor how my driving is and how i can improve it to make the scores better. great insurance company.
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Posted 10 years ago
I love that carrot make driving affordable to younger people and give us a chance when other companies dont. I feel the monitoring system is flawed as many a time poor driving is very heavily weighted in you overall score whereas good driving isn't as weighted. There are also issues with the box where certain journeys it won't register even though they are over a mile in length. Other than this carrot is great.
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Posted 10 years ago
Great company, encourages me to drive safely, can do with improving the app and the way the driving scores are given.
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Posted 10 years ago
Cash rewards allows you to get cash back from stores although I don't think you can option for just having the cash instead of having to spend in one of the stores they said. The black box makes you aware to drive within the speed limit and to avoid harsh breaks. However, some journeys recorded does not exactly correspond to your speed limit in a particular street i.e 40km/h can sometime be recorded as a 30km/h hence your score for your speed could be -10. Cheaper for young drivers, however, the voluntary excess is quite expensive. But overall, a good insurer.
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Posted 10 years ago
So far my experience with Carrot has been a very possitive one. I have saved a great deal by using them compared to other insurers and would recommend them to any young driver. The only negative I would have to say is that sometimes they are really inconsistent with your driving style scores. One day you will get a +10 and the next a -10 for seemingly identical drives. Also make sure you set a high mileage limit!
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Posted 10 years ago
Carrot Insurance is rated 3.8 based on 3,598 reviews