Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,600 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

Write Your review

Tell us how Carrot Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really reluctant to get a black box on my car but it has turned out to be the best thing I could have done. I'm very happy with the service and the app is great. The only problem I have is with having a curfew because I miss out on important things we do with work”

Helpful Report

Posted 9 years ago

“Brillient and helpful”

Helpful Report

Posted 9 years ago

“Very good service and I love how they keep you updated via email rather than snail mail.”

Helpful Report

Posted 9 years ago

“They were really helpful kept making sure that every thing was up to date and i have a great experience with tem”

Helpful Report

Posted 9 years ago

“Because it is cheaper by the month”

Helpful Report

Posted 9 years ago

“I've Been With A Few Insurance Companies And By Far Carrot Have Been The Best For Me, The Carrot App is Brilliant And So Easy To Navagate Through To What You're Looking For!”

Helpful Report

Posted 9 years ago

“They are very good, however when calling you tend to be on the phone for a very long time before getting through to anyone.”

Helpful Report

Posted 9 years ago

“Excited about the cash reward!”

Helpful Report

Posted 9 years ago

“Easy to receive high scores and cash rewards”

Helpful Report

Posted 9 years ago

“Nice idea, i like seeing my journeys and like trying to better my score. The rewards are a nice touch too.”

Helpful Report

Posted 9 years ago

“Good service, dont put you on hold for ages, quick customer service”

Helpful Report

Posted 9 years ago

“All the information that is provided in the app is very easy to read due to the layout of it, which makes it very easy to understand. The information is written in a way that it is very simple to understand for teenagers which I like.”

Helpful Report

Posted 9 years ago

“Good cheap insurance with working black box, haven't had any trouble talking or contacting carrot insurance! Only thing i struggle with is in my area i don't have much public transport. i have to drive short distances to get around and that makes my points go down. but i'm definitely enjoying the rewards! I recommend this insurance company!.”

Helpful Report

Posted 9 years ago

“Very stratified with using carrot insurance . They are a good company which motivate young drivers to drive well and give them the correct recognition for doing so, especially when it can be hard being a first time driver . The helplines could improve the time customers need to wait before speaking to an adviser , but overall I highly rate this insurance to anyone !”

Helpful Report

Posted 9 years ago

“Amazing, good prices, great rewards, really happy”

Helpful Report

Posted 9 years ago

“queues on phone line are abit long but overall experience has been good with carrot and rewards options is amazing and so cheap for my first year of driving!”

Helpful Report

Posted 9 years ago

“Sometimes queues on phone line are abit long but overall experience has been good with carrot wouldn't look at any other insurance company tbh”

Helpful Report

Posted 9 years ago

“Good price”

Helpful Report

Posted 9 years ago

“Telematic iBox is efficient and rewarding but customer service queues can sometimes be rediculously long. Good overall.”

Helpful Report

Posted 9 years ago

“I have been driving to the exact speed limit etc and I am always scored good from them, there had been a time when I was falsely accused of speeding I was given a warning but I think they looked into it and Decided not to take it any further, apart from that it's alright”

Helpful Report

Posted 9 years ago

Carrot Insurance is rated 3.8 based on 3,600 reviews