Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,598 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An amazing insurance to be with cheap and reliable”

Helpful Report

Posted 8 years ago

“Very good customer service but weird about the reward card as comes after first reward but good idea”

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Posted 8 years ago

“The quarterly payments are the best idea imaginable just an extra £30 or so goes a long way”

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Posted 8 years ago

“The usage bit is a bit annoying but overall it's pretty good”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Overall very happy with Corrot insurance so far. Very good quote compared to competitors for first time insurance. Their app is also great for the black box tracker. They reward you with for safe and careful driving with cash back sister reward which is a great insentive.”

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Posted 8 years ago

“Good price and reasonable communication albeit a little slow”

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Posted 8 years ago

“Really good insurance company , really helpful. Only down side I've had is I've not went over my miles and my rating is going down for usage which is rather disappointing as other aspects of my driving have been 10/10 and can prove that”

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Posted 8 years ago

“Never had a problem with carrot and I've been with them 6 months now, & on top of that they give me money back for driving normally!”

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Posted 8 years ago

“Bit disappointed with the usage scores, to me this seems low on purpose to lower cash back rewards. I get 10 for actual driving skill/ability but I once drove at 8pm and the usage was 2, although even worse I dropped a friend into the local town for a night out and scored a -9. Ridiculous!!”

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Posted 8 years ago

“Overall a cheap insurance company which is good for new young drivers, by far the cheapest around. Only problem was with the black box, had to grt it reinstalled 3 times for it having problems. But way more positives than negatives”

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Posted 8 years ago

“I am very satisfied with carrot insurance becuase it's cheap towards young drivers plus the bonuses are a great little way to earn a bit of cash”

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Posted 8 years ago

“It's nice that they give some money back but what makes me unhappy is that sometimes my driving results are not accurate.”

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Posted 8 years ago

“Very good company, would be with Carrot next couple years!”

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Posted 8 years ago

“First car insured and it's been a few months so far no problem at all and cheapest one out there!”

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Posted 8 years ago

“Cheapest car insurance that does the job”

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Posted 8 years ago

“Changed my car and searched for a new quote, Carrot were the cheapest by miles! It's early days and am still waiting for the black box to be fitted. Hopefully it will work as it's supposed to and I'll earn some much needed cash rewards! All in all it was fairly straight forward to take out insurance with them only needing a small deposit initially, which was ideal for my circumstances. Found the customer services helpful and patient, which I think is important being the first time most of us have taken out car insurance.”

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Posted 8 years ago

“Overall good and nice to get regular cashback but issues with black box eh no way of knowing who is driving on a long journey - mum and I swap every hour but then my cashback reduces.”

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Posted 8 years ago

“I just think it's great”

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Posted 8 years ago

“Decent insurance”

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Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,598 reviews