Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,598 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with carrot for 3 month now and apart from a few hiccups I have really enjoyed my time with them.”

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Posted 8 years ago

“It was all very simple. Organising the set up of the black box was quick. Only delay was that it seemed like there were more and more documents I had to send them when I thought I had already sent them. But they were very helpful and told me what they needed.”

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Posted 8 years ago

“I liked the price and the dashboard is easy to use. The finance company haven't met my expectations though regarding their paperwork etc.”

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Posted 8 years ago

“Good Cheap insurance company but the customer services are a nightmare to get through to!!! Dont like how the amount of times you use your car affects your scote usage!”

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Posted 8 years ago

“As a young person paying their own insurance, really appreciate the quarterly rewards for driving safely!”

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Posted 8 years ago

“I had an accident last year and as a young driver was expecting my insurance to hit the roof. My old insurance company was putting my insurance at £2800, doubling what I paid in the first place. However I found carrot and was so reassured when my insurance was just £1450 for the year! It took a huge weight off my shoulders and they are so understanding! If your a young driver they are so good and dot over charge 18-21 year olds! Highly recommend!??”

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Posted 8 years ago

“Good insurance no hassle, just think the usage part on the black box is abit harsh as you can't really help the time that you start or finish work.”

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Posted 8 years ago

“Carrot insurance is a woundering Insurer because it keeps young/ new drivers safe on the road and helps them track their own driving, giving them and other drivers a piece of mind whilst on the road.”

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Posted 8 years ago

“very helpful”

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Posted 8 years ago

“Good Mobile App - can track the score daily just minutes after I have driven the car.”

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Posted 8 years ago

“Carrot insurance is great! It's amazing how it rewards you for driving well, its good to get that extra cash! Would recommend this for any new driver. I never wanted to have a black box but it's much better to have one.”

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Posted 8 years ago

“I've had a good experience with this company so far. I only passed my test a month ago and have had amazing customer service form the help line and it is overall a very helpful company”

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Posted 8 years ago

“I love the app and the sorting the documents and the blackbox was very quick and easy. The only thing with the app is that I get marked down for doing short journeys but journeys that were even shorter are getting a perfect score.”

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Posted 8 years ago

“I had a decent £67 reward for my first quarter so far and I was pretty happy with that. Also the app is very useful and clear.”

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Posted 8 years ago

“I love the rewards with carrot but I think it would be better if the reward was a discount off of your insurance rather than giving you cash rewards ?”

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Posted 8 years ago

“Cool insurance”

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Posted 8 years ago

“I think Carrot is such a good insurance to go with because it's a lot cheaper with the black box and it's not really an issue. however it can be when it marks you down for driving at a certain time of evening because sometimes i have to go out late or come home late and it makes my score lower that is my only downfall why i scored 4/5.”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“Most aspects good, had issues with long waiting times when you try and contact by phone. Also would be nice to be able to amend policy miles in first few months rather than paying expensive top up miles”

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Posted 8 years ago

“Good reasonably priced insurance however usage on app is inaccurate.”

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Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,598 reviews