Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The insurance was cheap, I was always able to find available the online services, online chats has been so good and helpful, staff have been so amazing, and insurance has been cheap and affordable too.”

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Posted 5 years ago

Hey Roshida, thank you for taking the time to leave us your review! You know where we are should you need anything :). Many thank- John @ Carrot

Posted 5 years ago

“Brilliant customer service with the unique fast response with the chatting system always someone available to help. Cheapest quote for renewal on insurance And even better you get points for driving safe you can shop at places like newlook!!!”

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Posted 5 years ago

Hey, thank you so much for your review! We hope you are enjoying the vouchers and all the places these can be used at :) Many thanks- John @ Carrot

Posted 5 years ago

“Quick and easy given a reasonable renewal quote very happy customer quick and efficient response with the unique chatting system. Rewards given based on driving score is great can shop in places like newlook !!”

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Posted 5 years ago

Hey, thank you for taking the time to leave us a review! :) Have a wonderful day! Many thanks- John @ Carrot

Posted 5 years ago

“Brilliant to first learn to drive woth. Very chilled out”

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Posted 5 years ago

Hey Louisa, thank you for your fab review! Have a lovely day. Many thanks- John @ Carrot

Posted 5 years ago

“Carrot has blown me away with their quality of customer service. I have never been more impressed by the service I have received regarding any purchase in my entire life. The customer service live chat team have go to be the best out there. Very quick and simple to use. The price of insurance exceeds expectations, it is the cheapest I could find with 2 days of research. Overall, will definitely be a happy customer :)”

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Posted 5 years ago

Hey Sarah, thank you so much for your review! We really appreciate this. Have a wonderful day! Many thanks - John @ Carrot

Posted 5 years ago

“I am verry happy with Carrot Insurance...”

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Posted 5 years ago

Hey Elvis, thank you for your great review! Have a fantastic day. Many thanks- John @ Carrot

Posted 5 years ago

“Whenever I have a question the team always have the answers, they are always polite and ready to help!”

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Posted 5 years ago

Hey Billie, thank you for leaving us a review! Have a great day. Many thanks - John @ Carrot

Posted 5 years ago

“Really good insurance company, very helpful and always keeping me updated! Very pleased with my overall experience”

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Posted 5 years ago

Hey Lucy, thank you for your great review! Have a lovely day, Many thanks - John @ Carrot

Posted 5 years ago

“Great cheap insurance, good customer service”

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Posted 5 years ago

Hey, thank you for your review! Have a great day! Many thanks John @ Carrot

Posted 5 years ago

“Best insurance company I’ve been with they are quick with answering questions and I really like the weekly reviews you get with the app. Would definitely recommend to new drivers.”

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Posted 5 years ago

Hey Aarron, thank you for your great review. I am glad to hear you are enjoying the weekly treats for great driving! Many thanks- John @ Carrot

Posted 5 years ago

“Honestly, great insurance company, cheap prices, good online system to help you out, i swapped my car insurance to another car for 20 quid in about 5 minutes so, so far, the best insurance company ive been with, would recommend”

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Posted 5 years ago

Hey Hassan, thank you so much for your great review! You know where we are should you need anything :) Many thanks- John @ Carrot

Posted 5 years ago

“Query was dealt with very promptly and without fuss or confusion. Definitely better than customer service was a year ago :-)”

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Posted 5 years ago

Hey Andy, thank you for leaving us the review! Have a great day- Many thanks- John @ Carrot

Posted 5 years ago

“Very helpful easy to talk to the staff. Got a berry cheap quote and went for that now am paying less than I normally would.”

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Posted 5 years ago

Hey Bethany, thank you so much your review! Have a great day :) Many thank, John @ Carrot

Posted 5 years ago

“Starting my insurance with Carrot was simple and easy. They made the experience clear by telling me in every detail what I needed to do, as a young adult sorting insurance can be confusing and hard, but not with carrot. The reward system is a great way to motivate you to drive safe.”

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Posted 5 years ago

Hey Katie, thank you for your review! Have a great day. Many thanks - John @ Carrot

Posted 5 years ago

“Good price”

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Posted 5 years ago

Hey, Thank you for your review! Have a great day :) Many thanks - John @ Carrot

Posted 5 years ago

“Great customer service. Live chat was very helpful with my enquire’s and questions. Really easy to use!😊”

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Posted 5 years ago

Hey Prab, thank you so much for your review! Have a great day- Many thanks John @ Carrot

Posted 5 years ago

“Great customer service, Live chat was very helpful with my enquires and questions I had with the insurance. Very polite and patient with the amount of questions I have asked. Would 100% recommend this insurance to any new drivers. Keep it up :)”

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Posted 5 years ago

Hey Trisha, thank you so much for your great review! Don't hesitate to contact us if you need anything! Many thanks, John @ Carrot

Posted 5 years ago

“Really easy to use! Very simple and all from my phone! The Rewards are great too... free coffee is my favourite!”

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Posted 5 years ago

Hey Georgia, Thank you for your review! Have a fantastic day- Many thanks John @ Carrot

Posted 5 years ago

“I have had really good customer service and communication from Carrot. The black box fitting was simple and relatively easy to arrange. Great incentive with the rewards per week. Really easy dashboard.”

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Posted 5 years ago

Hey Ed, thank you so much for your great review! Have a fantastic day. Many thanks, John @ Carrot

Posted 5 years ago

“I found the process very easy and everyone i dealt with very friendly and helpful.”

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Posted 5 years ago

Hey Louise, thank you so much for you review! Have a great day! Many thanks, John @ Carrot

Posted 5 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews