Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service with the carrot online chat. Great little prizes for driving well too !”

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Posted 5 years ago

“Great customer service, helpful and quick on live chat. Cheap insurance”

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Posted 5 years ago

“Always helpful and answer my questions quickly in the chat. My wingman device came very quickly after ordering and is working great!”

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Posted 5 years ago

“Really helpful with eveything I need help with super fast live chat also live update on Facebook great costumer”

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Posted 5 years ago

“Good service good Bluetooth box good perks”

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Posted 5 years ago

“It is very affordable and so easy to use it is the best insurance I have had so far”

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Posted 5 years ago

“Great Insurances, especially for low prices. Very rewarding and the staff are helpful. System is easy to use to see your scores etc!”

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Posted 5 years ago

“Great insurance. Cheap and rewarding. Very helpful staff and easy system to use!”

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Posted 5 years ago

“Seems okay so far. The app is being a bit of pain but hopefully get used to it.”

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Posted 5 years ago

“Live chat is very quick and easy to use and the team help you with your needs very efficiently”

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Posted 5 years ago

“Very good customer care, the live chat is very easy to use! + very friendly staff!”

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Posted 5 years ago

“Easy service to use and friendly staff!”

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Posted 5 years ago

“Customer service live chat was easy to use, the insurance provides competitive rates and a friendly team”

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Posted 5 years ago

“Brilliant customer service and great prices! Been with carrot for 2 years and there amazing!”

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Posted 5 years ago

“Online chat is great idea helps to resolve issues quickly instead of waiting hours for someone to get to the phone! Affordable prices and great awards at the end of each week!”

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Posted 5 years ago

“Great prices! Had a few problem getting set up at the start but staff helped quickly and actively to resolve them. Plus each week you can win awards for good driving!”

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Posted 5 years ago

“Great price, and a huge bonus getting treats from the app!”

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Posted 5 years ago

“Easy access to the app when it is working although the team are great at rectifying any problems I have, super cheap insurance!”

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Posted 5 years ago

“Easy access to chat online and get fast solution rather than queuing on the phone”