Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,600 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

Write Your review

Tell us how Carrot Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service with the carrot online chat. Great little prizes for driving well too !”

Helpful Report

Posted 6 years ago

“Great customer service, helpful and quick on live chat. Cheap insurance”

Helpful Report

Posted 6 years ago

“Always helpful and answer my questions quickly in the chat. My wingman device came very quickly after ordering and is working great!”

Helpful Report

Posted 6 years ago

“Really helpful with eveything I need help with super fast live chat also live update on Facebook great costumer”

Helpful Report

Posted 6 years ago

“Good service good Bluetooth box good perks”

Helpful Report

Posted 6 years ago

“It is very affordable and so easy to use it is the best insurance I have had so far”

Helpful Report

Posted 6 years ago

“Great Insurances, especially for low prices. Very rewarding and the staff are helpful. System is easy to use to see your scores etc!”

Helpful Report

Posted 6 years ago

“Great insurance. Cheap and rewarding. Very helpful staff and easy system to use!”

Helpful Report

Posted 6 years ago

“Seems okay so far. The app is being a bit of pain but hopefully get used to it.”

Helpful Report

Posted 6 years ago

“Live chat is very quick and easy to use and the team help you with your needs very efficiently”

Helpful Report

Posted 6 years ago

“Very good customer care, the live chat is very easy to use! + very friendly staff!”

Helpful Report

Posted 6 years ago

“Easy service to use and friendly staff!”

Helpful Report

Posted 6 years ago

“Customer service live chat was easy to use, the insurance provides competitive rates and a friendly team”

Helpful Report

Posted 6 years ago

“Brilliant customer service and great prices! Been with carrot for 2 years and there amazing!”

Helpful Report

Posted 6 years ago

“Online chat is great idea helps to resolve issues quickly instead of waiting hours for someone to get to the phone! Affordable prices and great awards at the end of each week!”

Helpful Report

Posted 6 years ago

“Great prices! Had a few problem getting set up at the start but staff helped quickly and actively to resolve them. Plus each week you can win awards for good driving!”

Helpful Report

Posted 6 years ago

“Great price, and a huge bonus getting treats from the app!”

Helpful Report

Posted 6 years ago

“Easy access to the app when it is working although the team are great at rectifying any problems I have, super cheap insurance!”

Helpful Report

Posted 6 years ago

“Easy access to chat online and get fast solution rather than queuing on the phone”